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ICT for Health: Networks, standards and innovation
the PHC level to the highest level of political leaders and related indicators, as well as their targets. It also provides a
policy makers, all need to be trained according to the federated structure of detailing out interrelated services, their
functions they perform. process flows and the process rules governing these services.
Another differential aspect of this model is clear segregation
6. ISSUES AND OPPORTUNITIES OF THE of the service model and ICT layer which defines this health
PROPOSED MODEL stack as technology-agnostic and relevant at all times.
However, the study is still theoretical rumination by the
Though ICT-based national KMS has a disruptive potential authors and needs to be implemented as a proof of concept
to mainstream preventive public health care, there are before being deemed as a visionary concept.
substantial technical, legal and socioeconomic challenges
that remain to be addressed. Some of the most critical issues 7. CONCLUSION
involved are standardization of the collection methodology,
collection of data, its verification and the identification of Establishment of NHS for public healthcare delivery is a
KPIs across various dimensions. In addition, issues like novel approach to tackle healthcare disparity. New models
interoperability between various databases need to be of data-driven interpretation, forecasting and decision
resolved [24]. Adoption of DSS would permit consistent making facilitated by an ICT-driven KMS can go a long way
dataexchange, robust measurement processes and also lead in establishing evidence-based health systems. The most
to the creation of healthy feedback loops [25]. Similarly, notable attribute of such a KMS would be to enable the
enabling infrastructure that includes robust telecom transformation of the health system from one that is narrowly
connectivity, particularly last-mile, in the context of focused on curing diseases in hospitals by health
developing countries is very important. professionals to a more holistic integrated KMS focused on
examining other aspects that impact human health, like food
Data protection, data privacy, confidentiality and data safety, environmental pollution etc. However, optimal
security are other important issues. The security utilization of ICT-based KMS in healthcare delivery systems
ramifications of personal health data misuse are several and requires overcoming barriers at multiple levels including
cannot be ignored; therefore, the regulatory framework of the standardization of KPIs, databases, processes, technology
country must be stringent. In fact, national/international and policy/regulatory levels. This entails that right from the
consortia and global data communities must ensure that there outset of its design phase, a synergetic cooperation must be
are adequate rights/instruments and related institutions to assured amongst all the disciplines related to public health.
redress grievances if citizens’ personal sensitive (health) data Such a synchronized multi- stakeholder and
is misused anywhere, without their consent. Learning from multidisciplinary collaboration shall provide an increased
the German example, the citizens must be empowered to level of citizens’ confidence in public healthcare systems,
decide, to hide or block any entry in the health record. This which in turn can go a long way to improve the quality of life
can be achieved through awareness and sensitization. ITU-T (QoL) and achieve “Good Health and well being” for all.
Focus Group on Artificial Intelligence 4 Health (FGAI4H)
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