Page 214 - Trust in ICT 2017

3 Trust in ICT

2.3 Detailed service flow

Figure IV.4 – Smart office service flow
Detailed Flow Description
1) Users request to use office facilities.
2) Office facilities request the validation of users and user’s trust information.
3) Facility management requests user’s information including trust level.

4) A trust management evaluates user’s trust level after analysing user data gathered in physical and
cyber ICT domain.
5) Based on the user’s trust level, facility management decides the usage right on each facilities and
functions for a user.

2.4 Trust matrix

Trust matrix presents trust relationship among actors of this use case based on flow of data.

Table IV.2 – Trust matrix for smart office service

To Office Devices & Smart Office Service Trust Management User
Facilities Provider Service Provider
From
Office Devices & Facilities - Trusted data collection - -
and aggregation

Smart Office Service Trustworthy application - Trustworthy application -
Provider

Trust Management - Trusted data process and - Privacy
Service Provider analysis

User - - Privacy -

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