Page 169 - Trust in ICT 2017

Trust in ICT 2

9 Conclusions

The year 2015 was ITU's 150th anniversary starting from the first international Telegraph Convention and the
creation of the International Telecommunication Union. During the last 150 years, the information and
communication technology (ICT) is one of the key drivers of innovation and technological breakthroughs in
the world. Recently, the surprising news is that the penetration ratio of Internet access in the world was more
than 40 % in 2014. Moreover, the number of mobile subscribers has already exceeded more than 3.6 billion
in 2014. To cope with the future knowledge information infrastructure, this Technical Paper will be
summarized as follows:
– Knowledge society will be realized by the developments of information and communication
technologies:
• Information and communication technology is a key enabler to open a future knowledge society
since knowledge society is a kind of artificial world created by human minds.
– Online connectivity introduces new cultural experiences of human life and business:
• Online connectivity has changed the way in which many people think and allows them to take
advantage of the "political, social, economic, educational, and career opportunities";
• Reflecting on human history, a totally new ICT culture relying on massive connectivity between
human-to-human and human-to-machine may take place.
– New habits of human life and business via smartphones and social media:
• Smartphones play the role of the personal assistant or guidance to help schedule meetings,
ticket reservations, and information search, etc.
• Social media may create a new window of cyber industry and open new social markets.
– Accumulation of human intelligence including tacit know-hows:
• With the help of data and knowledge engineering, all human intelligence and experiences will
be accumulated and shared with others;
• Since all the experiences and experimental results are collectively and interdisciplinary
accumulated, problems of a complex nature like climate change and human genome may be
solved.

– New knowledge products and new social media markets relying on human intelligence:
• Simulator or virtual space to experience the real physical world;
• Virtual reality for practices and new experiences of tacit knowledge;
• New markets for the cyber physical system by combining with the IoT/M2M technologies.
– ITU-T has a responsibility to get a consensus for the knowledge information infrastructure:
• ITU may have a leadership role to introduce the future knowledge society by getting a global
consensus for the future ICT infrastructure;
• Standards for future knowledge-aware industries are critical to realize a knowledge eco-society.
– On the other hand, the future knowledge society should be a safe and sustainable society:

• It encourages the positive effects of online connectivity and social media.
• It protects user privacy and unexpected dangers to minimize the unexpected risks.
• It maximizes human survivability in the future.

Finally, ITU-T may get a chance to lead the future knowledge society in terms of standardization. As a top
level of formal standards body, ITU-T may try to initiate new working methods for the standardization of the
future knowledge information infrastructure. In addition, ITU-T may have a leadership role to collaborate
with the private sectors and academia which are outside of ITU-T. The pre-standardization and conceptual
framework activities may be encouraged with collective intelligence and crowdsourcing.

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