Page 20 - Implementing ITU-T International Standards to Shape Smart Sustainable Cities: The Case of Singapore

Implementing ITU-T International Standards to Shape Smart Sustainable Cities –
The Case of Singapore

Table 1 – Six dimensions of Smart Sustainable Cities
(as categorised in the ITU-T Recommendations)

Dimension Description
1) Information &  The KPIs within this dimension aim to assess the availability and use of
Communication ICT infrastructure in cities to facilitate smart sustainable city services.
Technologies
 Cities should demonstrate that they have secure and reliable ICT
infrastructure, services, and customer-friendly services and devices.
 ICT networks and information platforms should contain effective
mitigation of possible risks associated with the use of ICTs
(e.g. electromagnetic fields, privacy issues and child online protection).

2) Environmental  The KPIs within this dimension aim to assess the use of ICTs in supporting
sustainability urban environmental services and improving the overall environmental
quality in cities.

3) Productivity  The KPIs within this dimension aim to assess the use and impact of ICTs
in the economic development of cities. These KPIs cover innovation, job
creation, trade and productivity.
 These KPIs are also expected to play a pivotal role in assessing a city’s
adoption of ICT to support socio-economic growth.
4) Equity and social  The KPIs within this dimension aim to assess the impact of the use of
inclusion
ICTs to promote urban equity, citizen participation and to enhance social
inclusiveness.
 These KPIs focus on qualities such as equity, governance, city openness
and public participation.

5) Quality of life  The KPIs within this dimension aim to assess the impact of ICTs to
improve citizens’ quality of life.
 These KPIs focus on areas such as education, health and city safety.

6) Physical  The KPIs within this dimension aim to assess the impact of ICTs on city
infrastructure infrastructure, development and sustainability.
 Aspects evaluated by these KPIs include infrastructure for the provision
of city services such as water and waste management, energy, sewage,
transport, road infrastructure and buildings.

During phase 1, ITU-T provided Singapore with guidance on the use and impact of KPIs related
to ICT, in the context of Smart Sustainable Cities.

Having received the ITU-T Recommendations, Singapore reviewed the KPIs, in order to
determine which agencies would be responsible for collecting the data for each indicator. IDA
of Singapore (now known as IMDA) coordinated this effort and reached out to the other agencies
(e.g. Singapore’s Department of Statistics and Singapore’s National Water Agency) to gather
data for the relevant indicators. Most data sources came from administrative data or surveys.

For example, Singapore’s water quality parameters are measured by their National Water
Agency (PUB) in accordance with the requirements of the World Health Organization (WHO) and
Singapore’s National Environment Agency (NEA). These data are collected through routine and
random sampling. The data are used to monitor Singapore’s compliance with drinking water
regulations and are reported to senior management, regulators and the public.

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