Page 34 - ITU Indicators for Smart Sustainable Cities – Pilot project Singapore

ITU Indicators for Smart Sustainable Cities – Pilot project Singapore
I5.4.1 Proportion of public services and facilities (e.g., choice of schools, booking of public sports facilities,
library services, etc.) that could be administered online.

Singapore’s alternative indicator suggested by GovTech is the percentage of high-volume services (more than
10,000 transactions each) that are administered online. +

 i.e. 89.1% Jul-Dec 2015 (89.1% of services with more than 10,000 transactions are administered
online)
 Calculated as:

Numerator: Number of public service transactions conducted online (for services with more than
10,000 total transactions, comprising online and offline services) /
Denominator: Total number of public service transactions (for services with more than 10,000 total
transactions, comprising online and offline services)

Also suggested as new indicators:

 Percentage of public sector procurement conducted electronically
 Percentage of public sector e-Invoicing
I6.1.4 Leakage in water supply system

The UFW handbook serves as a good guide about what UFW is and what Singapore does to try to reduce this.
The most recently available figure for UFW is 5.2% (2014) and the statistics can be obtained from the MEWR
Key Environmental Statistics.

I6.2.2 Proportion of the drainage systems monitored in real-time using ICT.

Singapore is looking more for a determination of actual flood prone areas and how this is reduced. This has
more of an impact on the urban environment.
Also propose to estimate using the no. of sensors per km drainage:

 Length of drainage network : 8,000 km
 No. of drainage sensors : 739
 No. of drainage sensor per 100 km : 9.2
6.11.1 Proportion of public and private sector buildings using ICT based systems to automatically regulate
and reduce their energy needs.

6.11.2 Proportion of public buildings using integrated ICT systems to automate building management and
create flexible, effective, comfortable and secure environment.

The proposal is to change the KPI to measure proportion under a sustainability certification program. In
Singapore this is the Green Mark program. A key improvement is that the indicator looks at macro issues of
smartness and sustainability and is something that can be more policy driven.

30