Page 60 - ITU-T Focus Group Digital Financial Services – Recommendations
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ITU-T Focus Group Digital Financial Services
                                                      Recommendations



               5      Consumer experience and protection recommendations

               The recommendations here are further categorized under different themes:

               1)   General framework
               2)   Contracts/Disclosures

               3)   Fraud
               4)   Agents

               5)   Recourse
               6)   Revocability
               7)   Protection of funds
               8)   Payment and use of interest on customer funds

               9)   Data protection
               10)  Digital credit

               11)  Quality of service


























































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