Page 5 - ITU-T Focus Group Digital Financial Services – Executive Summary

Table of Contents

Table of Contents iii

Preface 2
Why a Focus Group on Digital Financial Services (DFS)? 2
ITU Focus Group on Digital Financial Services (FG DFS) for Financial Inclusion 2
Relation to other relevant work 3
Next steps 4

Acronyms 5

1 Creating an Enabling DFS Ecosystem 6

2 Understanding the DFS enabling environment (regulators and policymakers) 7
2.1 Which actors are responsible for DFS policy, regulation, and supervision? 7
2.2 Challenges and solutions 7

3 Understanding the DFS demand side (consumers) 9
3.1 How can DFS benefit poor and unbanked consumers? 9
3.2 Challenges and solutions 10

4 Understanding the DFS supply side (providers) 14
4.1 Which actors are involved in the delivery of DFS to poor and unbanked consumers? 14
4.2 Services offered 15
4.3 Challenges and solutions 16

5 Further considerations 18

Annex 1: Reports of Focus Group Digital Financial Services 20

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