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ITU-T Focus Group Digital Financial Services
                                                         Ecosystem



               Table D.7 – Nigeria Case Study (1)


                NIGERIA – Bank Verification Number (BVN)
                INTRODUCTION/BACKGROUND: The Bank Verification Number (BVN) was introduced in 2014 to establish a form of identification
                for bank account owners and authentication at points of transaction in part to reduce access to blacklisted customers, reduce
                                                     1,2
                fraud, and increase the efficient of banking operations.  The program is actively enrolling, and the deadline to register for a BVN
                has been extended to October 31 , 2015 at which point it will be required for all formal banking and financial transactions in Nige-
                                       st
                  3
                ria.  Significant challenges with enrollment, most prominently limited public knowledge about the program and regulations, have
                caused confusion, decreased registration, and even led to customers withdrawing their money from banks out of fear of being
                shut out.  There has been additional challenges with the National Identity Management Commission (NIMC) that is responsible for
                      4
                issuing national identity cards over who is the dominant institution collecting biometric information. 5
                BASIC NATIONAL IDENTITY PROGRAM INFORMATION
                Institution(s) Managing the Program:  The Central Bank of Nigeria (CBN) 6

                Funding Source:                 The Central Bank of Nigeria (CBN) 7
                Budget for Program Operation:   US $55 million, N8,579
                                                Total budgeted for the BVN scheme 8

                Target Population:              Adults eligible for a bank account 9
                Target Age:                     Not specified

                Year Introduced:                2014 10

                Program Currently Active:       Actively enrolling
                                                The deadline to enroll for the BVN program was extended to October 31st, 2015, at
                                                which point it will be required for all banking and financial transactions 11
                Are Changes to the Program Planned or   Yes – There is a plan to implement biometric functions on POS and ATM terminals
                Anticipated:                    for use with BVN in the future.  CBN is expected to release revised guidelines for
                                                                     12
                                                the enrollment of Nigerians who do not live in the country and do not have plans
                                                to visit before the deadline 13
                NATIONAL IDENTITY PROGRAM METHODOLOGY

                 Mandatory Enrollment:  Yes – Customers will not be able   Method of Enrollment /   Not specified
                                   to access or operate their bank   Initial Capture:
                                   accounts without the BVN after the
                                   deadline 14
                   Physical Creden-  No – Authentication involves bio-  Electronic Component   N/A
                    tial Involved in   metric features and a PIN 15  Involved in Physical
                   Authentication:                           Credential:
                  Personal Informa-  N/A                     Photo of Individual on   N/A
                   tion Involved in                          Physical Credential:
                   Authentication:
                   Biometric Infor-  Facial image, two thumbs and index fingerprints 16
                  mation Involved in
                   Authentication:

                PROGRAM IMPLEMENTATION
                Level of Coverage:              52% – In July 2015, 15 million customers enrolled in the BVN program out of an
                                                estimated 28.6 million adults operating bank accounts in Nigeria. 17,18
                Challenges with enrollment or use of the   Not specified
                program by the poor:





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