Page 52 - ITU-T Focus Group Digital Financial Services – Consumer Experience and Protection

ITU-T Focus Group Digital Financial Services
Consumer Experience and Protection

• Network contribution to total transaction time (in case the network is not packet based, the principles
laid out in G.1040 can be applied in analogy)
• 3GPP TS23014

• DTMF transport over the radio network

C.2.4 USSD

The following is a non-exhaustive list of technical KPIs which may be applied for USSD:

NOTE: These KPIs and their technical basis are currently not standardized and therefore cannot be assessed
in a comparative manner.

• Recommendation ITU-T G.1040
• Network contribution to total transaction time (in case the network is not packet based, the principles
laid out in G.1040 can be applied in analogy)

C.2.5 WAP

The following is a non-exhaustive list of technical KPIs which may be applied for WAP:

• Recommendation ITU-T E.804 (subclause 7.3.11):
• WAP activation failure ratio
• WAP activation time

• WAP (page) IP access failure ratio [%]
• WAP (page) IP access set-up time [s]
• WAP (page) session failure ratio [%]

• WAP (page) session time [s]
• WAP (page) request failure ratio [%]
• WAP (page) request time [s]

• WAP (page) mean data rate [kbit/s]
• WAP (page) data transfer cut-off ratio [%]
• WAP (page) data transfer time [s]

• Recommendation ITU-T G.1040
• Network contribution to total transaction time (in case the network is not packet based, the principles
laid out in G.1040 can be applied in analogy)
• 3GPP TS 23107
• Traffic class

C.2.6 HTTP
The following is a non-exhaustive list of technical KPIs which may be applied for HTTP:

• Recommendation ITU-T E.804 (subclause 7.3.8):
• HTTP Service non-accessibility [%]

• HTTP set-up time [s]

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