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Smart  water  management  (SWM)  approaches  seek  to  promote  a  sustainable,  well‐coordinated
            development and management of water resources through the integration of ICT products, tools
            and  solutions;  thus  providing  the  basis  for  a  sustainable  approach  to  water  management  and
            consumption.

            The low cost of some ICT products, as well as their fast turnover rates when applied to urban
            environments,  is  fostering  new  and  innovative  approaches  to  ensure  safe  and  adequate  water
            provision  for  city  dwellers.  These  technologies  can  be  adapted  to  continuously  monitor  and
            diagnose problems, prioritize and manage maintenance issues, and use data to optimize all aspects
            of the urban water management network.

            Harnessing the potential of ICTs in cities through the use of SWM can contribute to overcome water
            related  socio‐economic,  cultural  and  environmental  challenges,  as  well  as  to  equip  cities  with
            technology to mitigate the impacts of climate change.
            Building on this basis, this Technical Report explores the key issues involved in SWM within urban
            settings,  including  the  key  water  management  problems  and  opportunities  faced  by  cities.  By
            highlighting the role and potential of ICTs, this Technical Report seeks to position SWM as a crucial
            area of action to achieve the goals set out by smart sustainable cities, and to respond to ongoing
            and emerging urban challenges.


            2       Scope



            This Technical Report provides municipalities, decision‐makers and interested stakeholders with an
            overview  of  the  main  technical  aspects  that  need  to  be  considered  to  effectively  design  and
            implement  smart  water  management  in  cities.  This  Technical  Report  approaches  smart  water
            management systems from an overarching perspective. Therefore, it is expected that the smart
            water technologies described, as well as their integration into urban water management systems,
            can be relevant to inform the design of new systems (e.g. in the case of rapid urban growth and
            infrastructure extension in developing countries), as well as to update existing systems (e.g. linked
            to declining per capital demand for water and ageing infrastructure in developed countries).

            While currently most water services (including drainage) rely on piped infrastructures, decentralized
            and  non‐piped  water  management  techniques  are  starting  to  diffuse  in  both  developed  and
            developing cities. Given the scope of this Technical Report, the analysis focuses on the former.
            Further studies on the role of ICTs in decentralized water infrastructures could be the object of
            future work of ITU's Focus Group on Smart Water Management (FG‐SWM).

            Building on the efforts of Working Group 2 of the Focus Group on Smart Sustainable Cities (FG‐SSC),
            this Technical Report offers both analytical and technical insights into urban water issues and the
            role  of  ICT,  seeking  to  stimulate  further  dialogue  and  discussion  among  decision‐makers,
            practitioners and experts working in this field.

            In order to better understand the potential of ICT tools as part of SWM, the first section of this
            Technical Report explores the key challenges faced by cities in regards to water cycle, emphasizing
            those that are exacerbated by the impacts of climate change.











            ITU‐T's Technical Reports and Specifications                                                  505
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