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1       Introduction



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            For the first time in history, more than 50% of the world's population live in cities .
            The projected rates of urban growth will bring benefits and challenges. Demographic and social
            ecosystems will need to evolve, economies will be under increased pressure, the environment will
            be challenged, city governance will have to adapt, digital and social inclusion needs will grow, and
            health care and education provision will demand new approaches, among others.

            In  order  to  address  these  challenges,  cities  need  to  become,  and  in  many  cases  are  already
            becoming, 'smart', by ensuring a more rational approach to the way services are operated and
            delivered, and by aiming at a better and more sustainable quality of life for city inhabitants.

            ITU‐T Study Group 5 “Environment and Climate Change” and UNECE define a smart sustainable city
            as "an innovative city that uses information and communication technologies (ICTs) and other means
            to improve quality of life, efficiency of urban operation and services, and competitiveness, while
            ensuring that it meets the needs of present and future generations with respect to economic, social,
            environmental as well as cultural aspects”.

            As ICTs are a key enabler of SSC, the systems involved can profit from the ability to be highly
            interconnected through various technologies. For example, a broad variety of applications will be
            introduced based on the Internet (e.g. e‐government, e‐commerce, e‐money, online banking), while
            IoT will be adopted in applications such as intelligent transportation, connected health care, public
            safety and security, emergency services, smart grid and smart metering and intelligent buildings,
            among others.
            In order to guarantee service continuity and integrity, the ICT systems that oversee and control
            smart  and  sustainable  cities  need  to  consider,  from  the  initial  stages  of  inception  and  design,
            measures  to  ensure  cybersecurity,  robustness,  reliability,  privacy,  information  integrity,  and
            crucially, resilience.

            1.1  Scope

            This  Technical  Report  explores  the  requirements  and  challenges  involved  in  creating  a  secure,
            reliable and resilient smart sustainable city. It considers how administrations and the overall city
            ecosystem  will  need  to  provide  innovative,  resilient  "smart"  solutions  that  leverage  digital
            information  while  protecting  against  malicious  violations,  unintentional  damage  and  natural
            disasters.
            The content of this Technical Report is aimed at an audience of SSC stakeholders, including city
            officials and administrators, among others, described in the Technical Report on SSC Stakeholders.

            When required, reference is made to other Technical Reports that have been prepared as part of
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            the mandate of ITU‐T Focus Group on Smart Sustainable Cities .




            1   UNFPA (2007), State of the World Population 2007: Unleashing the Potential of Urban Growth, United
               Nations Population Fund (UNFPA). Available at:
               http://www.unfpa.org/swp/2007/english/introduction.html.

            2   The Technical Reports are available on the website of the ITU‐T Focus Group on Smart Sustainable Cities
               at: http://www.itu.int/en/ITU‐T/focusgroups/ssc/Pages/default.aspx.

            428                                                      ITU‐T's Technical Reports and Specifications
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