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Building on that, the third section provides an in‐depth analysis of the roles and responsibilities of
each of the stakeholders that contribute to the effective functioning of SSC, namely municipalities
and city administration, national and regional governments, city services companies and utility
providers, ICT companies, NGOs, multilateral organizations, industry associations, academia and
scientific community, citizens and citizen organizations, and standardization bodies.
The final section of the report outlines a series of strategic recommendations for multi‐stakeholder
involvement, aimed at city decision makers working in the design and/or implementation of SSC.
The report concludes by presenting a summary table that identifies SSC stakeholders, their
scale/sector of operations, their key aims and challenges, their potential and constraints associated
with their role, and their expected contribution to SSC's rollout.
Scope
The FG‐SSC Working Group 1 (WG1) suggests that one of the major challenges in the emerging SSC
field is the lack of a common framework and understanding of SSC stakeholders, including their roles
and responsibilities. Responding to that need, the objective of this report is to strengthen the design
and implementation of SSC by providing all interested stakeholders with a clear overview of roles
and responsibilities, including a series of recommendations that can help maximize their
contributions to SSC goals.
Global human security and development depend on the strengthening of collective action. The
many challenges faced (including the establishment process of SSC) cannot be met effectively by
individual governments without the active involvement of civil society, non‐governmental
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organizations (NGOs), private sector.
Hence, countries, governments, business and various stakeholders realize that complex issues such
as the establishment of SSC cannot be achieved by a single actor. Such complex activities would
require coordinated effort with multiple stakeholders contributing to innovative and sustainable
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solutions. This document based on this fact is expected to help maximize the contribution of each
of these actors, prevent overlapping of functions, and facilitate the identification of gaps, so as to
increase the likelihood that SSC's goals will be achieved.
It is expected that this document will help to maximize the contribution of each of these actors,
prevent overlapping of functions, and facilitate the identification of gaps, so as to facilitate the
achievement of SSC's goals.
This report is addressed to a broad audience of city decision makers and practitioners involved in
the design and implementation of SSC. It is intended to be as general and inclusive as possible,
applicable and relevant to any city, regardless of its size or location, in both developed and
developing countries. The concepts and definitions presented in this document are in alignment
with the series of Technical Reports on smart sustainable cities produced as part of the deliverables
of ITU's FG‐SSC.
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5 UN System Engagement with NGOs, Civil Society, the Private Sector and other Actors. United Nations Non
Governmental Liaison Service, German Federal Ministry For Economic Cooperation
6 The Stakeholder Engagement Manual Volume 1: The Guide to Practitioners Perspectives on Stakeholder
Engagement Volume 1
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