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boosted handset purchases by more than 200      approach, it remains to be seen whether other
               per cent, and mobile penetration increased some   countries will follow their lead.                  Chapter 5
               50-70 per cent.  From 2009 to 2012, airtime prices
               fell by 70 per cent and usage of mobile services   Some countries have used statutory pathways
               rose by 113 per cent.  Through increased handset   to push for the adoption of specific m-services
               circulation, a higher share of consumers has access   and apps to meet certain public policy goals.
               to high-value mobile services like m-banking,   For example, in order to help mitigate the
               m-agriculture and m-health offerings.           consequences of serious road accidents across
                                                               the EU, the European Commission adopted two
                                                               legislative proposals in June 2013 to ensure that
               5.4    Rights-based regulatory                  by October 2015, cars automatically will call
                      approaches and statutory                 emergency services when involved in serious
                                                                      74
                      recognition                              crashes.   This "eCall" system automatically dials
                                                               112 -- Europe's single emergency number – after
                                                               an accident.   The Commission proposed two
                                                                         75
               This chapter charts the adoption of light-touch
               regulatory mechanisms to foster the diffusion of   pieces of legislation to help create and implement
               m-services and apps.  It is important, however, to   the system. The proposed legislation will focus
               note that some countries have adopted statutory   on deployment in passenger vehicles through the
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               pathways – a more formal approach - to define   type-approval process.
               obligations for diffusion and access to m-services                                    77
               and apps.  As previously discussed, regulatory   Other recent examples, such as ERA GLONASS
                                                                          78
               approaches are not uniform, and countries       and SIMRAV,  indicate a growing preference
               have the freedom to address their own unique    for legislative fiat over voluntary approaches to
               circumstances as they deem best.  This aspect is   introduce services into the market.  ERA GLONASS
               important because in such situations, m-services   in Russia stemmed from recent legislation
               and apps are fostered through mandatory         requiring installation of monitors and in-vehicle
               requirements in response to unique national     sensors to automatically transmit location details
               circumstances.                                  and summon assistance via emergency cellular
                                                               service.
               The trend toward rights-based regulatory
               approaches has been driven by the social        Similarly, the Brazilian government introduced
               inclusion theory.  In recent times, this theory has   legislation to tackle the very high levels of vehicle
               inspired legal challenges that have confirmed   crime in the country through a program called
               that Internet and broadband access are basic    SIMRAV.  This program will mandate installation
               human rights.   This is the view that all people,   of telematics systems in all new vehicles in Brazil.
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               including persons with disabilities, must be able   Around 25 million vehicles are anticipated to be
               to access the Internet in order to exercise and   equipped through SIMRAV by the end of 2015, and
               enjoy their rights to freedom of expression and   Stolen Vehicle Recovery service subscribers could
               opinion and other fundamental human rights.     exceed 2.5 million by 2013.
               This imposes on governments a responsibility to
               ensure that Internet access is broadly available,   Regulatory approaches need to be flexible
               and that countries do not unreasonably restrict an   enough to respond to harmonization efforts
               individual's access to the Internet and, therefore,   across sectors and even geographical regions.
               to m-services and apps. 73                      Clear consideration is needed to ensure that the
                                                               regulatory approach adopted is not a barrier to
               Internet access is recognized as a right by the laws   future innovation and progress.  If in doubt, do not
               of several countries -- among them Costa Rica,   prescribe or regulate, because innovation needs
               France, Spain, Estonia, Finland and Greece.  One   time and freedom to blossom.
               of the benefits of this approach is that statutory
               recognition gives impetus to implementing
               Internet or broadband access plans, accelerating
               access to m-services and apps.  While these
               countries are the forerunners of this rights-based





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