The Telecommunication Development Bureau (BDT) organized a Global Seminar on Quality of Service and Consumer Protection in Geneva, Switzerland, 31 August to 1 September 2006. 

The seminar focused on Quality of Service (QoS) and Consumer Protection. The seminar, chaired by Mr Ewan Sutherland, attracted 117 participants from 43 countries worldwide. With the advent and fast roll-out of IP networks paving the way to an all IP (NGN) digital world, the issue of quality of service and consumer protection are not only gaining increased momentum amongst the ICT regulatory community but are of vital interest to all stakeholders worldwide. This seminar provided a unique opportunity to develop a common understanding and provide answers to these timely issues.

	Chairman's report
	Agenda / Documents