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Home : ITU-D : ICT Applications and Cybersecurity Division : ICT Applications


The purpose of Programme 2 (Hyderabad, 2010) is to support the ITU membership in improving access to ICT applications and services, especially in underserved and rural areas, achieving trust and confidence in the use of ICTs, the Internet and next-generation networks, promoting fair and equitable access to critical Internet resources. The activities in the broad area of ICT Applications includes promoting and implementing e-Services and e-Applications (e.g., e-Government, e-Business, e-Learning, e-Health, e-Employment, e-Environment, e-Agriculture, e-Science, etc.) in developing countries. Some related resources can be found below. 
Background Resources


ITU-D e-Commerce Related Resolutions

  • ITU Hyderabad Action Plan Programme 2 (2010): Cybersecurity, ICT applications and IP-based network-related issues
  • ITU Hyderabad Action Plan Resolution 54 (2010): Information and communication technology applications

ITU Study Groups on e-Commerce

e-Commerce Country Projects


Completed Projects and Assistance Provided

  • Cameroon

    A project to empower female entrepreneurs by using ICTs and e-applications at ASAFE (Association pour le Soutien et L'Appui a La Femme Entrepreneur) has helped to establish a platform for e-commerce applications, which is based on internet protocol. The platform and training is run by ASAFE for its members and the business community, including preparation for international computer systems certificates such as the Microsoft Certified Professional, the CISCO Certified Network Academy and Comptia A+ for maintenance of PCs (2003)

  • Central America

    The objective of this activity is to assist countries in Central America to prepare a regional policy and strategy for the development and implementation of projects in ICT applications such as e-commerce, e-health, e-government and e-education (2003).

  • Iran

    This project - funded by the Islamic Republic of Iran – was aimed to develop e‑commerce for D-8 Members: Bangladesh, Egypt, Indonesia, Iran, Malaysia, Nigeria, Pakistan and Turkey (2002).

  • Mongolia

    The Mongolian Chamber of Commerce and Industry (MNCCI) is responsible for the promotion and development of the country’s private sector through services to its 600 members. The purpose of the e-commerce training workshop was to assist MNCCI to build awareness and local capacity in e‑commerce technologies, policies and strategies (2004).

  • Pakistan

    In collaboration with the Pakistan Telecommunication Authority (PTA), basic e‑commerce training was organized in Islamabad for senior managers from the PTA, the Pakistan Telecommunication Co. and local internet service providers. It introduced the basic concepts of e-commerce, explained relevant technology policy issues and strategies, and highlighted the need for an effective legal environment for e-commerce (March-April 2001).

  • Seychelles

    This project included developing of an e-commerce infrastructure to support Business-to-Business and Business-to-Consumer relationships, particularly in the tourism sector attracting customers from industrialized countries. It addresses the requirements and strategies relevant to a small island state with a population of only 80,000 (2003).

  • South Africa

    ITU's first project on electronic commerce for developing countries (ECDC) was launched in March 1998 in Malta, aimed at demonstrating the benefits of appropriate e-commerce strategies and technology to South African micro businesses. The results were demonstrated at Africa TELECOM 1998 and also at the ITU Pavilion at TELECOM Africa 2001.

  • Venezuela

    Under the ITU-Fundandina agreement, this project helped to build B2B e-commerce infrastructure in Santiago del Táchira. It has led to significant investments and alliances, more than 90 e-commerce portals and the creation of a centre promoting research and the development of alternative training (2002).

  • Viet Nam

    Vinakey, the first Asian electronic commerce centre operational at the Viet Nam Trade Network was aimed to promote the interconnection of major e-commerce projects in both developed and developing countries. In-kind contributions were provided by ITU’s industry partners (2002).


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Updated : 2011-05-09