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Connecting Malaysia’s rural communities to the Information Age:

The E-Bario project


Abstract

As a key component of the Malaysian Government’s vision for modernization, e-Bario is a development project that utilizes computers, telephones, and VSATs to connect villagers in the remote village of Bario to the Internet.  Sanctioned by the Government and administered by a combination of public and private domestic and international players, e-Bario demonstrates the many ways in which ICTs can be used to help marginalized communities in Malaysia develop socially, culturally and economically.  

Introduction

One of the most notable of Malaysia’s Internet development initiatives is the e-Bario project.  Located in a remote village in eastern Malaysia, Bario exemplifies the disconnected portion of the digital divide.  For instance, while most of the district’s 1,000 inhabitants had heard of a computer, more than 90 per cent had never used one, let alone logged onto the Internet.  Conceptualized and inspired by a group of researchers seeking to identify methods of connecting rural and isolated communities to the Internet, e-Bario was designed to determine how ICTs could help this remote district develop socially, culturally and economically.  The project is being coordinated by the Universiti of Malaysia Sarawak (UNIMAS), and financially supported by Canada’s International Development Research Centre (IDRC) and the Malaysian Institute of Microelectronic Systems (MIMOS). The overall objective of e-Bario is to make Sarawak, Malaysia’s largest state on the island of Borneo, a modern and competitive society, while using ICTs to help stimulate human capacities within the community. 

e-Bario was designed to bridge the gap between the shy and unexposed students in the village of Bario and their aggressive, well-informed counterparts in Malaysia’s larger cities. We hope e-Bario will serve as the benchmark for future rural development initiatives in Malaysia and elsewhere in the developing world.” – Lucy Bulan, Principal at a secondary school in Bario

Initially, two computer labs in local schools, consisting of 10 PCs at a primary school and 12 PCs at a secondary school, and a publicly accessible telecenter with four computers, a printer and a fax machine were created to connect the small village to the global information network.  By systematically introducing computers into society, project administrators hoped to improve information flows to and from Bario, thus helping to better the living conditions of the entire community. Connected via four VSATs provided by Telekom Malaysia powered by diesel fuel and solar power, e-Bario has allowed thousands of Malaysians to learn how to use ICTs to better their socio-economic position.  Additionally, to help the villagers communicate and share information with family and friends outside of Bario, Telekom Malaysia also installed six public payphones throughout the district. 

Background

As part of the Government’s “k-economy” initiative, which seeks to move Malaysians away from physical resources and toward knowledge-based resources, the project organizers sought to identify a remote, isolated district to conduct a pilot project to determine effective methods for connecting rural communities to the Internet.  Bario met all of the experiment’s qualifications for the pilot project, and presented a challenging environment in which to test the idea of rural Internet connectivity in Malaysia.  Initially, a base line study was conducted to help the project administrators gain an understanding of the cultural, social, information and economic dynamics of Bario.  Not only did the initial research demonstrate that the residents were hungry for new information resources, but it suggested that the majority of teachers and students were well prepared for ICT adoption.  For instance, the IDRC found that each of the 13 secondary school teachers already polled had an intermediate to advanced level of IT understanding.  An IT literacy program has been established to help expand their knowledge of how to use computers and the Internet. 

Realizing the importance of community engagement and empowerment, the e-Bario project was designed around a participatory development model from the beginning.  While the project was inspired by researchers outside of Bario, throughout the implementation process community leaders have consistently provided input to its evolution.  Given their understanding of social and cultural dynamics, the community leaders have also been actively involved in identifying ways to sustain the project once UNIMAS and IDRC withdraws.  The e-Bario project clearly demonstrates the effectiveness of how the public and private sectors can work together to sensitize rural communities to the capabilities and uses of new technologies, and the many ways in which ICTs can improve the lives of marginalized groups.

Conclusions

E-Bario highlights the various components of creating a sustainable ICT-focused development programme.  For instance, the project demonstrated that ICTs cannot just be “dropped” in a rural village, but need to be accompanied by training and education to be successful and sustainable.  Projects such as e-Bario are designed to help the Government close the rural-urban digital divide and achieve its objective of connecting 25 per cent of the population to the Internet by 2005.  Despite the imminent success of e-Bario, such grassroots ICT development initiatives remain largely experimental, as the long-term effects on a given society are not readily apparent.  However, it is obvious from the first three years of the project that a participatory approach is a prerequisite for sustainability. 

While the Government played an indirect role in conceptualizing e-Bario, it was instrumental in creating the necessary enabling environment for the project’s implementation.  By helping the project administrators fully understand its national modernization vision, the Government played an important role in helping the community of Bario realize their potential to reshape their environment and become a knowledge-based society. Given that rural Internet connectivity is a central component to the government’s overall Internet development objectives, e-Bario will probably become a benchmark for how ICTs can improve the lives of rural Malaysians. 

For additional information on the e-Bario project visit the following links:

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