Measures taken by the United Arab Emirates Telecom Regulator in response to COVID-19. - 07/04/2020
Telecommunications Regulatory Authority
TELECOM/ICT Policy Makers and Regulators | Arab States | United Arab Emirates
In response to the global pandemic of the new Coronavirus (COVID-19), the Government of the United Arab Emirates has been keen to issue a set of decisions that contribute to ensuring the safety of citizens, residents and visitors on the UAE territory.
Accelerating Digital - 07/04/2020
Airtel
TELECOM/ICT Operators and Service Providers | Asia & Pacific | India
One of the biggest issues Airtel needed to solve for, was to enable consumers to recharge their telecom plans during the lock-down. Telecom is an essential service and people need to recharge. As long as they know where to and how to. Before lock-down, only about 35% of Airtel consumers were recharging digitally on a regular basis. Remaining 65% consumers were still dependent on retailers, most of (...)

Read More

Supporting the under-privileged - 07/04/2020
Airtel
TELECOM/ICT Operators and Service Providers | Asia & Pacific | India
In India, there are millions of migrant workers and daily wage earners who have been impacted due to the nation-wide lock-down. To support them and to make sure that they remain connected in the current time of crisis, Airtel has extended validity for over 80 million under-privileged customers. All these customers will continue to get incoming calls on their Airtel mobile numbers even after the v (...)

Read More

Virtual Operations - 07/04/2020
Airtel
TELECOM/ICT Operators and Service Providers | Asia & Pacific | India
Virtualization was one of the key tenets of Airtel’s Business Continuity Plan. Before the lock-down was announced, Airtel had scaled up their virtual access across employees and partners. 50,000 VPN, 3,000 Remote Desktop and 16,000 Zoom access was provisioned to enable work from home. This access was scaled up within a span of four days and at marginal cost. Most importantly, we were also able to (...)

Read More

Policy note on accelerating the need to bridge digital divides - 06/04/2020
United Nations Conference on Trade and Development (UNCTAD)
International and Regional Organizations | International
UNCTAD assesses the economic and social behavior shifts enabled by digitalization - regarding remote work, consumption, information sharing - during the COVID-19 crisis and accentuates the need to bridge digital divides between and within countries.
Eleven Regulatory Recommendations to Sustain Connectivity During the COVID-19 Crisis - 06/04/2020
GSMA
International and Regional Organizations | International
Although in some markets the mobile networks are performing well in response to the additional traffic, based on continuing investments in network capacity, the following temporary measures could alleviate the pressure on networks:- Network management: Provide regulatory flexibility and certainty for operators to manage network traffic and quality-of-service parameters to ensure network resilience (...)

Read More