| Virtual Operations - 07/04/2020 |
| Airtel |
| TELECOM/ICT Operators and Service Providers | Asia & Pacific | India |
| Virtualization was one of the key tenets of Airtel’s Business Continuity Plan. Before the lock-down was announced, Airtel had scaled up their virtual access across employees and partners. 50,000 VPN, 3,000 Remote Desktop and 16,000 Zoom access was provisioned to enable work from home. This access was scaled up within a span of four days and at marginal cost. Most importantly, we were also able to run and manage our Network Operating Centers remotely. Only 2% of our NOC workforce was on site and rest were all virtual. |