Accelerating Digital - 07/04/2020
Airtel
TELECOM/ICT Operators and Service Providers | Asia & Pacific | India
One of the biggest issues Airtel needed to solve for, was to enable consumers to recharge their telecom plans during the lock-down. Telecom is an essential service and people need to recharge. As long as they know where to and how to. Before lock-down, only about 35% of Airtel consumers were recharging digitally on a regular basis. Remaining 65% consumers were still dependent on retailers, most of (...)

Read More

Supporting the under-privileged - 07/04/2020
Airtel
TELECOM/ICT Operators and Service Providers | Asia & Pacific | India
In India, there are millions of migrant workers and daily wage earners who have been impacted due to the nation-wide lock-down. To support them and to make sure that they remain connected in the current time of crisis, Airtel has extended validity for over 80 million under-privileged customers. All these customers will continue to get incoming calls on their Airtel mobile numbers even after the v (...)

Read More

Virtual Operations - 07/04/2020
Airtel
TELECOM/ICT Operators and Service Providers | Asia & Pacific | India
Virtualization was one of the key tenets of Airtel’s Business Continuity Plan. Before the lock-down was announced, Airtel had scaled up their virtual access across employees and partners. 50,000 VPN, 3,000 Remote Desktop and 16,000 Zoom access was provisioned to enable work from home. This access was scaled up within a span of four days and at marginal cost. Most importantly, we were also able to (...)

Read More

COVID-19 Digital Emergency Relief Program - 01/04/2020
Digital Empowerment Foundation
Technical Community and Civil Society | Asia & Pacific | India
The COVID -19 pandemic has affected social, economic, institutional and governance settings worldwide unimaginably and in immeasurable way and has thrown wide open unforeseen and unimaginable challenges for societies, communities, countries, and their government and with reverse migration of workers from cities, this has added to the challenge. They have been denied access to several critical righ (...)

Read More

Ensuring Connectivity for All during Pandemic - 24/03/2020
Government of India
TELECOM/ICT Policy Makers and Regulators | Asia & Pacific | India
In order to ensure seamless connectivity during COVID-19, The Indian Government and Telecom Service Providers in India put in place a number of measures to protect consumer interests, including in particular that of low-income consumers. Telecom Service Providers ensured connectivity through: i. Extending the validity of tariff plans; ii. Community Recharge Schemes especially for Feature Phone use (...)

Read More

eDost: digital village catalysts standing by the community in the crisis - 22/03/2020
BAIF Development Research Foundation
International and Regional Organizations | Asia & Pacific | India
Considering the lack of digital services for the remote village community and lack of enterprising livelihoods for millennials especially for the feminine gender, we worked on women-first digital catalyst model called eDost to work towards giving shape to a smart digital village. Our first eDost: Anjali Tai began offering financial services in Pathardi village of Jawhar block in Maharashtra, India (...)

Read More

1 2