Page 84 - Citiverse Use Case Taxonomy Overview - Use Case Identification Track

Public Safety, Health and Disaster Resilience
Horizon

Interactive Emergency Communication 2

Description Example Impacts SDG Alignment
In an emergency, city governments can use In cities undergoing pandemics,
XR to provide real-time guidance to citizens people needed to receive guidance Enhanced
through mobile apps including visualizing about vaccination, social distancing Transparency Safety
disaster hotspots, identifying safe evacuation etc. Seoul dashboard for daily
routes, locating shelters, avoiding crowded updates provides a timeline of events
spaces during outbreaks, and providing and necessary countermeasures. Target 9.c Target 3.3, 3d
medical guidance. The metaverse can host Seoul’s media outlets were used by Cost savings Quality of life
virtual town halls or press conferences or SMG to keep the public informed.
other virtual rooms where city officials provide Smart map of Seoul: the Corona
updates, discuss strategies, and engage Map, Corona 100, Self-diagnosis and
Regulatory
citizens in disaster-related decision-making. AI Mask Apps in Seoul allow real-time Operational compliance
efficiency
can be leveraged to classify users in tracking of the virus by creating maps Target 11.5
communication groups and allocate them to of hotpots, with regular updates. The
the appropriate communication rooms/spaces above can be enhances through the
and personalize the messaging they receive application of emerging technologies. Risk Level
to best fit their requirements.
Public safety Low Medium High

Stakeholder acceptance Low Medium High
Key Technologies
Data privacy and security Low Medium High
Digital
Twin Metaverse AR VR MR GAI AI IoT
Financial/operational Low Medium High

itu.int/metaverse/virtual-worlds/