Page 28 - Measuring digital development The affordability of ICT services 2024
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The affordability of ICT services



                     Affordability, access and use


                 The price of ICT services evolves alongside   and 5 per cent, and in Group 3, prices were
                 network access and use. As new mobile- and   above 5 per cent. For each of the three groups,
                 fixed-broadband networks are deployed,       a selection of indicators shows the levels of
                 more people gain connectivity and the market   affordability, ICT access and use, and the
                 expands. This growth generates scale and     financial performance of operators changed
                 network  economies,  allowing  operators  to   between 2019 and the latest available year
                 reduce prices. Lower prices in turn improve   (2023 or 2024).
                 affordability, attracting more consumers. This
                 enables a virtuous circle of rising demand   As the left panel of Figure 17 shows, from 2019
                 for connectivity and supply of services and   to 2024, median prices fell across all groups,
                 coverage.                                    narrowing the affordability gap. The Group 2
                                                              median dropped below the 2 per cent target,
                 Yet this dynamic is not guaranteed: operators   leaving only seven small island states above it.
                 still face challenges financing network      Group 3 saw a 40 per cent price drop, but the
                 expansion or upgrading existing networks,    median remained high at 5.6 per cent, with
                 and many users lack the devices or skills to get   wide variation – from under 2 per cent in a few
                 online. Policy plays a key role in addressing   cases to over 20 per cent in one.
                 these barriers, improving affordability and
                 accelerating uptake.                         Network access improved across all groups but
                                                              at different paces (Figure 17, middle panel).
                 This section analyses the developments in the   Countries in Group 1 were not only already
                 mobile-broadband segment, providing recent   leaders in 4G in 2019 but also led 5G roll-out
                 evidence for these dynamics. Economies       over the period, which reached 85 per cent
                 were grouped in three categories according   median population coverage by 2023. Group
                 to the affordability of the data-only mobile-  2 caught up on 3G and 4G, but 5G remained
                 broadband basket in 2019. Group 1 consists of   limited – only 10 of the group’s 40 economies
                 economies with prices amounting to not more   had any 5G in 2023. Group 3 saw notable
                 than 2 per cent of GNI per capita in 2019. In   gains in 4G (35 to 75 per cent coverage) but
                 Group 2 economies, prices were between 2     continues to lag in 5G deployment.

                 Figure 17: Mobile-broadband affordability, access and use by affordability group

                  Mobile-broadband               Share of population covered by mobile network  Mobile-broadband
                       basket prices  3G         4G/LTE      5G         penetration    Internet users
                        % of GNI p.c.                                                 (% of population)         per 100 pop.         % of pop.
                   12         120                                   120
                   10         100                                   100                    MBB Affordable
                                                                                           in 2019
                                                                                           (≤2% GNI p.c.)
                   8           80                                   80
                                                                                           MBB Price
                   6           60                                   60                     2-5% GNI p.c. in
                                                                                           2019
                   4           40                                   40
                                                                                           MBB Price
                   2           20                                   20                     >5% GNI p.c.
                                                                                           in 2019
                   0           0                                     0
                      2019 2024   2019  2023  2019  2023   2019  2023  2019 2023  2019 2023

                 Note: Median values for the three groups were defined by mobile-broadband prices in 2019� Group 1 consists
                 of 95 economies (prices up to 2 per cent of GNI per capita in 2019), Group 2 consists of 48 economies (prices
                 between 2 and 5 per cent of GNI per capita in 2019) and Group 3 consists of 40 economies (prices above 5
                 per cent of GNI per capita in 2019)�
                 Source: ITU DataHub



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