Document :

ITU-SG CL  Information Document  13

Title :

Human Resources Transformation Plan

Date :

2023-06-01

Source :

SG

Meeting :

2023-07-11

Access :

Public Document

Abstract :

The Transformation Roadmap to achieve Organizational Excellence, part of the ITU Strategic Plan for 2024-2027, outlines the plan to reposition ITU to better meet future demands and maintain relevance in the rapidly changing environment. To enhance operational excellence and thought leadership, the roadmap identifies key areas for transformation, including breaking down organizational silos, enhancing flexibility and agility, reducing bureaucracy, and nurturing a culture of organizational excellence. An ambitious Human Resources Transformation Plan underpins these changes, focusing on people, culture, and services. This entails developing an agile and talented workforce, fostering a rewarding culture that values employee engagement and development, and implementing innovative HR services utilizing fit-for-the-purpose technology. Success markers include enabling a supportive work environment, effective talent management, a shared organizational vision, modernized HR policies, clearly defined roles, and enhanced operational agility.