Page 485 - Cloud computing: From paradigm to operation

Cloud Computing management 2

3.1.6 cloud service provider [ITU-T Y.3500]: Party which makes cloud services available.

3.1.7 cloud service user [ITU-T Y.3500]: Natural person, or entity acting on their behalf, associated with a
cloud service customer that uses cloud services.
NOTE – Examples of such entities include devices and applications.
3.1.8 emergency telecommunications (ET) [b-ITU-T Y.2205]: ET means any emergency related service
that requires special handling from the NGN relative to other services. This includes government authorized
emergency services and public safety services.

3.1.9 emergency telecommunication service (ETS) [b-ITU-T E.107]: A national service providing priority
telecommunications to the ETS authorized users in times of disaster and emergencies.

3.1.10 inter-cloud computing [ITU-T Y.3511]: The paradigm for enabling the interworking between two or
more cloud service providers.
3.1.11 management system [b-ITU-T M.60]: A system with the capability and authority to exercise control
over and/or collect management information from another system.
3.1.12 service level agreement [ITU-T Y.3500]: Documented agreement between the service provider and
customer that identifies services and service targets.
NOTE 1 – A service level agreement can also be established between the service provider and a supplier, an internal
group or a customer acting as a supplier.
NOTE 2 – A service level agreement can be included in a contract or another type of documented agreement.

3.2 Terms defined in this Recommendation

This Recommendation defines the following term:
3.2.1 resource management: The most efficient and effective way to access, control, manage, deploy,
schedule and bind resources when they are provided by service providers and requested by customers.

4 Abbreviations and acronyms
This Recommendation uses the following abbreviations and acronyms:

3G Third Generation
4G Fourth Generation

BSS Business Support System
CDN Content Delivery Network

CRM Customer Relationship Management
CSC Cloud Service Customer
CSP Cloud Service Provider

ET Emergency Telecommunications
ETS Emergency Telecommunication Service

FI Functional Interface
IP Internet Protocol
IT Information Technology

LAN Local Area Network
LTE Long Term Evolution

MPLS Multi-Protocol Label Switching
NGN Next Generation Network

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