Page 10 - U4SSC Case study Singapore

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Governance Framework in 2020. The framework indicated two high-level guiding principles,
which are:

• Organizations using AI in decision-making should ensure that the decision-making process is
explainable, transparent and fair; and

• AI solutions should be human-centric.

3.2 AI principles enablers (adopted by the city)

To enable the adoption AI principles, the city has launched the Implementation and Self-Assessment
Guide for Organisations, Compendium of Use Cases, and A Guide to Job Redesign in the Age of
AI to build a trusted and progressive AI environment that benefits all. 5

Implementation and Self-Assessment Guide for Organisations aims to help organizations assess
their AI governance practices, and also provides various examples in the adoption of the Model
AI Governance Framework.

Compendium contains use cases in how organizations across different sectors implemented their
AI governance practices around the world to inspire local organizations to adopt the AI principles.

Under the guidance of the Advisory Council of the Ethical Use of AI and Data, the Infocomm Media
Development Authority (IMDA), Singapore has launched the its first guide that helps organizations
and employees understand how existing job roles can be redesigned to harness the potential of
AI, including transforming jobs, charting clear pathways between jobs, clearing barriers to digital
transformation and enabling effective communication between employers and employees.

3.3 AI principles governance mechanism (adopted by the city)

The Model Artificial Intelligence Governance Framework in Singapore not only sets the high-level
guiding principles for AI, but also provides action guides from principles to practice. As shown
in the below figure, the framework provides guidance and cases regarding internal governance
structures and measures, determining the level of human involvement in AI-augmented decision
making, operations management and stakeholder interaction and communication.

4 Model Artificial Intelligence Governance Framework, https:// www .pdpc .gov .sg/ -/ media/ Files/ PDPC/ PDF -Files/ Resource
-for -Organisation/ AI/ SG ModelAIGovFramework2 .pdf
5 Singapore’s Approach to AI Governance, https:// www .pdpc .gov .sg/ Help -and -Resources/ 2020/ 01/ Model -AI -Governance
-Framework

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