Page 98 - Procurement guidelines for smart sustainable cities - A U4SSC deliverable

• improving skills and access to digital technology; and
• reducing or offsetting environmental impacts.

These goals should be linked to the subject matter of the procurement and be specific and
measurable. For example, public officials and stakeholders could ask the supplier to:

• provide training opportunities or events for girls and women studying technology subjects;

• track user satisfaction or the uptake of a particular service by people with disabilities; and
• require the supplier to dispose of hardware responsibly and monitor the carbon footprint of a
service.

To make sure outcomes are delivered, public officials and stakeholders should:
Table 11: Dos and don’ts-Share information early (Digital Buying Guide)
• include them in their requirements and contract with suppliers;

• consider linking payments to outcomes so suppliers only get paid in full if they deliver the
Don’t
Do
desired outcomes;
be transparent about what you need do not give any one supplier an unfair
• monitor outcomes during the delivery phase of the contract; and
and the process you’re following
advantage by sharing information with them
and not with others
• understand that changes may be required during the contract as they and the supplier discover
engage with a diverse range of suppliers
how best to deliver a set outcome.
inform the public about your
procurement strategy
Do's and don'ts
Table 12: Dos and don’ts-Define outcomes
Table 12: Dos and don’ts-Define outcomes

Do Don’t
base goals or outcomes on research do not write complex outcomes relating
carried out with your organization, end users to particular software or hardware solutions
and suppliers
do not include hard-to-measure
ensure that outcomes are realistic for outcomes, for example “reducing poverty”
suppliers to provide

insist that outcomes are measurable
Table 13: Dos and don’ts-Estimate costs

Do Don’t
forecast what a product should cost do not allow significant delays between
before money is spent estimating costs and advertising an opportunity

share budget data openly to promote
competition and transparency

consider using e-Procurement tools to
84 Procurement guidelines for smart sustainable cities | May 2023
plan budgets and control spending

4 Procurement guidelines for smart sustainable cities | May 2023