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UK GDS has been interacting extensively with users and stakeholders, in national and local
governments around the world. At the beginning, this was mostly face-to-face; however, when
the COVID-19 pandemic escalated internationally in 2020, the UK GDS Global Digital Marketplace
Programme team switched to full remote delivery. The team quickly adapted to using a range
of online tools and virtual techniques to support remote research, analysis, user testing and live
language interpretation.
The private beta design went through a number of iterations based on feedback gathered
throughout the testing with users and stakeholders.
Two screenshots, showing one stage of the iteration of the Digital Buying Guide. The left-hand
screenshot illustrates a page titled “Procurement journey guidelines”, which had eight steps. The
screenshot on the right depicts the guidelines titled “Step-by-step digital procurement”, with four
headings: Define, Tender, Contract, Delivery.
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