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Table 3 - U4SSC KPI Dimension – Environment

Dimension Sub-dimension Description
Environment Environmental • These KPIs aim to assess the use of ICTs in supporting
Quality urban environmental services and improving the overall
environmental quality in cities.
Energy • These KPIs aim to assess the use of renewable and
sustainable sources of energy in a city, as well as its energy-
efficiency and energy-reduction measures.
• The use of energy from renewable sources, along
with efficient uses of energy, can lead to the longer-
term sustainability of an urban area, provide for more
independence of electricity supply and lead to the reduction
of GHG emissions related to electricity generation.
Biodiversity • These KPIs aim to provide an overview of the natural
environment in cities along with the presence of different
native species.
• They also account for the indigenous species found in the
city.
Air Quality • These KPIs examine quality of air (including greenhouse
gases), as this is a factor impacting public health and air
pollution.
Noise • The KPIs within this category considers noise exposure level
in the city.
Water and • These KPIs focus on water resource availability, water
Sanitation distribution, water saving, wastewater treatment, drainage,
sanitation, etc.

Table 4 - U4SSC KPI Dimension – Society and Culture

Dimension Sub-dimension Description

Society and Education, Health • These KPIs aim to assess the impact of ICTs to improve
Culture and Culture inhabitants’ quality of life. They focus on areas such as
education, health and city safety, among other aspects
related to quality of life within the city.
Safety, Housing • These KPIs aim to assess the impact of the use of ICTs to
and Social Inclusion promote urban equity, inhabitant participation, and to
enhance social inclusiveness.
• They focus on qualities such as equity, governance, city
openness and public participation.

To provide additional guidance to the city on the collection of the data for the KPIs, ITU developed
the Collection Methodology for Key Performance Indicators for Smart Sustainable Cities. This
provides calculation methodologies, potential data sources, linkages to SDGs, background on

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