Page 440 - Cloud computing: From paradigm to operation
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2 Cloud Computing management
Figure 8-2 – Relationship of BSS/OSS components and the management layering
The cloud computing management layers support the management requirements of cloud computing to
provision, operate and administer cloud computing resources and services, and consists of: customer
management, product management, service management and resource management.
The OSS functional components encompass the set of operational related management capabilities that are
required in order to manage and control the cloud services offered to customers (see clause 9.2.5.3 of [ITU-T
Y.3502]). The BSS functional components encompass the set of business-related management capabilities
dealing with customers and supporting processes (see clause 9.2.5.4 of [ITU-T Y.3502]).
Figure 8-3 shows how the OSS and BSS components of the cloud computing reference architecture are further
split according to the different management layers based on the conceptual view of cloud computing
management provided in clause 8.
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