Page 9 - FIGI Symposium

15:30 – 16:15 CLOSING PLENARY: LOOKING FORWARD: CATALYTIC CHANGE TOWARD 2020
FIGI Partners reflect on progress against Inclusion Goals to-date and anticipate advances
and challenges as the Financial Inclusion Global Initiative looks ahead to its next year of
country-level implementations and global work.

Moderator: Ms Jamie Zimmerman, Bill & Melinda Gates Foundation

Panelists:
• Mr Marc Hollanders, Special Advisor on Financial Infrastructure, CPMI, Bank for Inter-
national Settlements
• Mr Mahesh Uttamchandani, Practice Manager, World Bank Group
• Dr Bilel Jamoussi, Chief Study Groups Department, TSB, ITU
• Ms Sofie Maddens, Head Regulatory and Market Environment Division, BDT, ITU
• Closing Remarks by Dr. El-Sayed Azzouz, Vice President of NTRA

16:15 – 16:45 REFRESHMENTS

24 January 2019
Capacity Building Sessions
08:00 – 09:00 REGISTRATION
09:00 – 11:00 QUALITY OF SERVICE KPIS CYBERSECURITY: REGULATORY ENABLERS
FOR DIGITAL A SIMULATION EXERCISE OF DIGITAL FINANCIAL
FINANCIAL SERVICES SERVICES
Quality of service (QoS) is- The aim of this session is to What are the (basic) regu-
sues can affect the availabil- conduct a simulation exercise latory enablers for inclusive
ity of the mobile network on cyber security in the finan- digital financial services
resulting in the consumer cial sector and more broad- (DFS)? Where does your
being unable to complete ly. The World Bank’s Crisis market stand and what op-
a DFS transaction. The main Simulation Exercises provide tions do you have to address
objective of this session a safe virtual environment for barriers to inclusive DFS in
will be to share the findings financial sector authorities to your market? How can you
of the study undertaken in experiment taking critical de- help your client countries
the Security, Infrastructure cisions within proposed, legal to achieve higher financial
and Trust Working Group and operational crisis man- inclusion by implementing
to measure the key perfor- agement arrangements. the enablers? Where can you
mance indicators for the The simulation will focus on leverage your investments/
quality of service of the a single, crucial dimension donations to promote the
mobile network for digital of the cyber crisis manage- appropriate enablers? Gain
financial services and a ment process: communica- a better understanding of
methodology that telecom tion among decision makers, the regulatory enablers in
regulators can use to assess based on a scenario, i.e. a this highly interactive ses-
KPIs for QoS. sequence of messages de- sion presented by CGAP
scribing hypothetical facts that and UNCDF. Learn how to
the teams of participating de- implement the enablers and
cision-makers will face during how to train your own teams
the simulation exercise. and partners on how to apply
and use the framework. The
course will also point partici-
pant to practical resources for
policymakers, including the
GSMA Regulatory Index, and
CGAP toolkits.

FIGI Symposium 2019