Page 143 - First special issue on The impact of Artificial Intelligence on communication networks and services

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NEW TECHNOLOGY BRINGS NEW OPPORTUNITY FOR
TELECOMMUNICATION CARRIERS:
ARTIFICIAL INTELLIGENT APPLICATIONS AND PRACTICES
IN TELECOM OPERATORS

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Abstract– In the era of “computational intelligence, perceptional intelligence and cognitive intelligence” as the
main direction for the future, telecom operators are on their way to building their own artificial intelligence (AI)
ecosystem. In terms of developing AI technology, telecom operators have unique resources and technology
advantages: big data resources, superior computing power, lots of investment in AI algorithmic research, broad
government and enterprise customer resources. By making full use of these strengths, they have carried out a
series of effective practices in the various field and achieved constructive results.
This report will be arranged as follows. In the first part the history and the development status of AI has been
introduced, as well as the Chinese powerful policy which was released to support its development. In the second
part, the unique advantages for operators to develop AI have been introduced, whilst in the meantime, the AI
development idea for telecom operators has been provided. In the third part, in order to be more persuasive, the
practice of AI by telecom operators in multiple fields to satisfy internal requirements and meet customer needs,
has been described. Finally, based on the current development trends of AI, its future prospects are made by
this report. Undoubtedly, in the future, operators will further use their advantages to explore more AI
development opportunities.

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