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ITU-T Focus Group Digital Financial Services
                                              Technology, Innovation and Competition



               in these areas.  In Zimbabwe, smartphones dominate urban markets, with feature phones the plurality in
                            10
               rural areas. 11

               GSMA statistics for Asia-Pacific show an almost even split between smartphones and basic/feature phones of
               45% to 41%, and estimating that by 2020, smartphones will be 65% of these market.  12

               However, manufacturing data indicates persistent increases in production of critical feature phone components,
               which means that reduction in feature phone penetration predicated by analysts is likely to be delayed well
               beyond 2020. Indeed, large DFS markets such as India are seeing a large increase in feature phone production
               by local manufacturers and increases in import by others.  Smartphone sales growth was in India was an
                                                                 13
               average 8% during the course of 2016, down from a spirited growth of 29% in 2015. 14
               Globally, the flat – and sometimes decreased – growth in smartphone penetration could be due to saturation
               of smartphones in its core base of urban areas, and increase in DFS in rural areas where feature phones still
               predominate because of user preferences by low income users for features such as device durability, low
               retail cost, good speakerphones and week(s)-long battery life.  Notably, these features are however difficult
                                                                   15
               to achieve (even) with low-end smartphones, such that the average lifetime of use of a feature phone has
               risen to 490 days, up from 470 days.
                                              16




               4      Taxation and handsets

               Prices for phones and access may however be effected by the increased tendency by some regulators to tax
               mobile phone imports and mobile phone airtime. In July 2015 for example, handset prices increased after the
               federal government doubled the general sales tax on all types of imported mobile phones.  Similarly, Ghana
                                                                                           17
               imposed a 20% duty on handset imports for a total of 24.5% of the cost of mobile ownership, a tax burden
               almost as high as that on wines and spirits.  The Jordanian government imposed a 45% tax on mobile airtime.
                                                  18
               While tax increases on mobile handsets appear to be a general trend, the Indian government bucked the trend
               by cutting import tariffs on handsets from 29.5% to 12.5%.  For many in the mobile industry, high import
                                                                  19
               duties and local taxes are seen as counterproductive since they encourage the dominance of feature phones
               and encourage smuggling of devices, leading to total loss of customs revenue. 20










               10   Deloitte (2016) Game of Phones: Deloitte’s Mobile Consumer Survey. The Africa Cut 2015/2016, available at https:// www2.
                  deloitte. com/ content/ dam/ Deloitte/ za/ Documents/ technology- media- telecommunications/ ZA_ Deloitte- Mobile- consumer-
                  survey- Africa- 300816. pdf
               11   ibid
               12   GSMA (2016a)  The Mobile Economy – Asia Pacific 2016, available at: http:// www. gsma. com/ mobileeconomy/ asiapacific/
               13   As noted in the India Times, India’s second largest handset maker, Intex Technologies shipped 3 million feature phones in
                  January-March 2015, 5.4 million in the third quarter of 2015, and 4.4 million units by the end of March 2016, nearly double its
                  smartphone production. India Times (2016) Smartphone Sales Drop, Users Await Affordable Options, available at http:// ecoti. in/
                  nVfcJY
               14   Indian Times (2016) Feature Phones Will Continue Dominating Indian Markets In 2016, available at http:// ecoti. in/ aFWLta
               15   India Times (2016) ibid
               16   ibid. Primarily in India, but this appears to be a global trend.
               17    Express Tribune (2015) 100% increase in tax on mobile handsets, available at: http:// tribune. com. pk/ story/ 898747/ 100- increase-
                  in- tax- on- mobile- handsets/
               18   Deloitte (2016) Digital Inclusion And Mobile Sector Taxation In Ghana, available at: http:// www. gsma. com/ publicpolicy/ wp-
                  content/ uploads/ 2016/ 09/ GSMA2015_ Report_ DigitalInclusionAndMobileSectorTaxationInGhana. pdf
               19   BGR (2016) Government Rolls Back 29.44% Import Duty On Mobile Phone Components, available at: http:// www. bgr. in/ news/
                  government- rolls- back- 29- 44- import- duty- on- mobile- phone- components/
               20   See CITIFM (2016) Telecom Analyst Demands Tax Cuts On Imported Phones, available at https:// shar. es/ 1D8yJW



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