Page 348 - The Digital Financial Services (DFS) Ecosystem

Ecosystem
An agent till is a provider-issued registered “line” , either a special
tions for customers on behalf of one or more providers. National
A physical location that carries one or more agent tills, enabling
one provider . Agent outlets may have other businesses and sup-
it to perform enrolment as well as cash-in and cash-out transac-
cash-in and cash-out transactions for clients. National law dic-
law defines whether an agent outlet may remain exclusive to
SIM card or a POS machine, used to perform enrolment and
tates which financial service providers can issue agent tills.
service, or the ability to apply for such a service.
port functions.
Related to transaction accounts which hold end-users funds
Alternative and Related T erms Definition Unbanked people do not have a transaction account. Under- banked people may have a transaction account but do not actively use it. Underserved is a broad term referring to people who are the targets of financial inclusion initiatives. It is also sometimes used to refer to a p
Underbanked, Underserved Registered agent Access point Agent Liquidity

T erm

(continued) Unbanked Financial Literacy Agent Till Agent Outlet Accounts eMoney Access Point Liquidity

318