Page 205 - The Digital Financial Services (DFS) Ecosystem

ITU-T Focus Group Digital Financial Services
Ecosystem

[21] Kabweza, L.S.M (2013), Why, Outside Zimbabwe (& Kenya), eMoney in Africa Hasn’t Succeeded. http://
www. techzim. co. zw/ 2013/ 10/ outside- zimbabwe- kenya- mobile- money- africa- hasnt- succeeded/ .
[22] Katakam, Arunjay (2014), Setting Up Shop: Strategies for Building Effective Merchant Strategy Networks:
Findings based on the State of the Industry Report. GSMA Intelligence. Retrieved from https://
gsmaintelligence. com/ research/? file= 186eb9501d96dd0de88ebe189902bc2d& download

[23] Kopo Kopo Representative. Interview. 27 Oct 2015.
[24] Kopo Kopo, Inc. (2014), Kopo Kopo launches "Grow" merchant cash advance service [Press Release].
Retrieved from http:// kopokopo. com/ press- release- kopo- kopo- launches- grow- merchant- cash- advance-
service/

[25] Kopo Kopo, Inc. Frequently Asked Questions. Retrieved from http:// www. kopokopo. co. tz/ faq/
[26] Levin, P. (2013), Big ambition meets effective execution: How EcoCash is altering Zimbabwe’s
financial landscape. GSMA eMoney for the Unbanked, July, 1. Retrieved from http:// www. gsma. com/
mobilefordevelopment/ wp- content/ uploads/ 2013/ 07/ EcoCash- Zimbabwe. pdf.
[27] Lyons, B and Schiff, A (2014), "eMoney Merchant Payments-What does the Future Hold?, Helix Series on
Digital Finance in the Field, June 2014.
[28] Malik, Omar Moeen (2015), Easypay: Fueling E-Commerce 2.0 for Pakistan. Retrieved from https:// www.
linkedin. com/ pulse/ easypay- fueling- e- commerce- 20- pakistan- omar- moeen- malik? trk= seokp- company_
posts_ primary_ cluster_ res_ title

[29] Mangudhla, Taurai (2015), Banks under eMoney pressure. Retrieved from http:// www. theindependent.
co. zw/ 2015/ 07/ 31/ banks- under- mobile- money- pressure/ .

[30] Mas, Ignacio and Amolo Ng’weno (2009), "Three keys to M-PESA’s success: Branding, channel management
and pricing," Bill & Melinda Gates Foundation, http:// www. gsma. com/ connectedwomen/ wp- content/
uploads/ 2012/ 03/ keystompesassuccess4jan69. pdf
[31] MasterCard Representative. Phone Interview. 12 Nov 2015.
[32] MasterCard Representative. Phone Interview. 23 Nov 2015.

[33] MasterCard Representative. Phone Interview. 24 Nov 2015.
[34] McKinnon, R.I. (1973), Money and Capital in Economic Development. Washington, D.C.: The Brookings
Institute
[35] Miles, Ann (2015), MasterCard Foundation, From Microfinance to Financial Inclusion: Reflections on 20
Years, 16 November 2015, Blog Post on CGAP Site.
[36] Millicom (2015). "Millicom’s commitment to pursue all interoperability for all eMoney customers across
all service providers has scored another first for Africa, following an agreement with Vodafone’s subsidiary
Vodacom in Tanzania [Press Release]. Retrieved from http:// www. millicom. com/ media/ millicom- news-
features/ tigo- pesa- interoperability/ .
[37] Mir, Arsalan (2010), Tameer Microfinance Bank and Telenor Provide Insights on Easypaisa. Retrieved
from http:// telecompk. net/ 2010/ 01/ 06/ tameer- microfinance- bank- and- telenor- provide- insights- on-
easypaisa/ .

[38] eMoney Pakistan Blog (2015), Easypaisa: Pioneering Branchless Banking in Pakistan [News Desk] Retrieved
from http:// www. mobileMoney. com. pk/ 2014/ 06/

[39] Mupaso, Tendai (2014), Reserve Bank investigating Econet over EcoCash auto-registrations. Retrieved from
http:// www. techzim. co. zw/ 2014/ 02/ reserve- bank- investigating- econet- ecocash- auto- registetrations/ .
[40] Pénicaud, C., & Katakam, A. (2014). State of the industry 2013: mobile financial services for the
unbanked. GSMA eMoney for the Unbanked (MMU).

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