Page 127 - The Digital Financial Services (DFS) Ecosystem

ITU-T Focus Group Digital Financial Services
Ecosystem

Appendix B: Review Framework Questions

Basic National Identity Program Information (9)

• What institution is responsible for managing the program?
• What is the funding source for the program?

• What is the budget for operating the program?
• At what level is the program implemented? (National or subnational)

• What is the target population for the program?
• What is the target registration age for the program?
• In what year did the program begin?
• Is the program currently active?

• Are changes to the program planned or anticipated?
National Identity Program Methodology (10)

• Is enrollment mandatory?
• What is the method of enrollment/ initial capture?

• Does authentication involve a physical credential (e.g., ID cards, eID, mobile ID, smartcard, SIM card) as
opposed to all information stored in the cloud?
• Does the physical credential include an electronic component?

• Does authentication involve personal information (e.g., name, gender, birth date, other)?
• Does authentication involve biometric information (e.g., fingerprint, face, eye, voice, DNA, other)?

• Does the physical credential include a photo of the individual?
• Does the program utilize an online system (e.g., immediate connection to central database), an offline
system (e.g., periodically synchronized with central database), or a mixture of both?

• What is the risk of false acceptance (unauthorized individuals allowed enrollment/access) or false rejection
(authorized individuals denied enrollment/access)?

• What are the security standards for protecting information in this system?
Implementation of the Program (9)

• What is the level of coverage among the target population (e.g., citizens, residents)?
• Are there challenges with enrollment or use of the program by the poor?
• Are there challenges with enrollment or use of the program by women?

• Are there challenges with enrollment or use of the program by other populations?
• What is the cost per person of the program?
• How cost-effective is the program?

• Have there been any challenges with implementation or the program (e.g., concerns about accountability,
privacy, cost, coverage, data management, enrollment, interoperability with other in-country systems,
other)?
• Is there a process for responding to implementation challenges at the micro-level (e.g., individual issues)?

• Is there a process for responding to implementation challenges at the macro-level (e.g., systemic issues)?

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