Page 31 - ITU-T Focus Group Digital Financial Services – Consumer Experience and Protection
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ITU-T Focus Group Digital Financial Services
Consumer Experience and Protection
3.3.4 Fitness of mobile users for DFS
Figure 6: Decision diagram for fitness of a mobile users for DFS
3.3.5 Fitness of society / government for DFS
Figure 7: Decision diagram for fitness of a society / government for DFS
Figure 7: Decision diagram for fitness of a society / government for DFS
3.4 Conclusions related to Digital Financial Services
It is of importance for any further work in the field of QoS / QoE for DFS to get access to more detailed
information, such as descriptions of the various DFS offers to see on a technical level, which underlying services
in the network are used and which are the technical parameters associated with them, e.g. timer values,
timeout events, number of interactions involved in a single financial transaction.
Therefore, it is suggested that telecom regulators collect such information prior to the issue of licenses in order
to make their own judgment of the quality of the planned DFS offering.
Such flowchart information should be submitted by regulators to ITU-T SG12, where the experts could start
categorizing the different approaches and provide comments and guidance on such implementations.
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