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Siemens
X X
PwC
X X X
IDC
X X X
IBM
Ericsson
X X
Wheel
X X X X
EUSI
X X X
ERMC
X X X X
ESCI
GPC
GCIF
X X
TTC
X X
Table 1 – Comparison of KPIs between index systems and sets of KPIs
Italy
X
ECI
X X X X
MOHURD
X X X X X X
CIC
UN‐Habitat
IDI
ISO
I4.1.1 Satisfaction with online commercial and financial services I4.1.2 Satisfaction with environmental safety I4.1.3 Convenience of government services I4.1.4 Convenience of smart traffic information administration and service I4.1.5 Satisfaction with quality of public transport I4.1.6 Satisfaction with crime prevention and security control I4.1.7 Satisfaction with countermeasures against
Indicators
dimension
comfort
Sub‐
D4.1 Convenience and
Dimension
D4 Quality of life
ITU‐T's Technical Reports and Specifications 835