Page 770 - Shaping smarter and more sustainable cities - Striving for sustainable development goals

1 Scope

The Technical Specifications listed in section 2 outline the key performance indicators (KPIs) in the
context of smart sustainable cities (SSC). Evaluating these indicators can help cities as well as their
stakeholders understand to what extent they may be perceived as smart sustainable cities (SSCs).

The Technical Specifications can be utilized by:

 Cities and municipal administrations, including the SSC‐relevant policy‐making organizations,
and government sectors, enabling them to develop strategies and understand the progress
related to the use of ICT for making cities smarter and more sustainable.

 City residents and non‐profit citizen organizations, enabling them to understand the
development and progress of SSCs with respect to ICT’s impact.

 Development and operation organizations of SSC, including planning units, SSC‐related
producers and service providers, operation and maintenance organizations, helping them to
fulfil the tasks of sharing information related to the use of ICT and its impact on the sustainability
of cities.

 Evaluation and ranking agencies, including academia and 3rd party ranking agencies, supporting
them in the selection of relevant KPIs for assessing the contribution from ICTs in the
development of SSCs.

The intention of KPIs is to publish the criteria to evaluate ICT´s contributions in making cities smarter
and more sustainable. It is desirable that each city can quantify continuously an achievement degree
according to their goal following KPIs.

2 References

[ITU‐T L.KPIs‐ICT] Technical specification on key performance indicators (KPIs) related to the
level and usage of information and communication technology (ICT) in
smart sustainable cities.

[ITU‐T L.KPIs‐impact] Technical specification on key performance indicators (KPIs) related to the
sustainability impacts of information and communication technology
(ICT) in smart sustainable cities.

[ITU‐T L.KPIs‐Sup.] Technical report on supplement on key performance indicators (KPIs)
definitions for smart sustainable cities.

[ITU‐T TR SSC Def.] Technical report on definitions and attributes of a smart sustainable city.

[UN‐Habitat report] UN‐Habitat report, State of the World’s cities 2012/2013 Prosperity of
Cities.

[ISO 37120] ISO 37120:2014, Sustainable development of communities – Indicators for
city services and quality of life.

760 ITU‐T's Technical Reports and Specifications