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Formulation and
               understanding of the                         Setting of the context and goal
                     problem


                                                        Identify new and innovative SMW tools
                 Identification of
               appropriate ICT tools

                                                 From steps 1‐2, head pilot study for e.g. 1 municipality




                                                Incorporation of business models and market projections





                 Monitoring and                                    Review steps 1‐4
                    evaluation
                                                                    Lessons learned


                                                       Network analysis and project preparation
               Delivery of solutions
                                                  Development of financing strategies and investment



                                                                Setting logical timelines


                                                            Set monitor and review process

                             Figure 20 – Key actions involved in the implementation of SWM
            The actions conducted as part of these different stages are closely related, and in many cases,
            complement each other.

            Having identified some of the key actions needed to successfully design and implement SWM, the
            following section explores the opportunities linked to these systems as part of water management
            systems.


            7       SWM opportunities



            The integration of smart water management technologies through realistic, measureable timelines
            and adequate implementation processes can deliver immediate visible and measureable results in
            urban water distribution and wastewater management. While challenges still exist, the analysis
            presented in this Technical Report suggests that the benefits are clear and significant. Through co‐
            ordinated  actions,  holistic  management,  stakeholder  involvement,  adequate  investment,  and
            appropriate technology, SWM can improve both the reliance and sustainability of the water systems
            and networks. By protecting the safety and reliability of water supplies, increasing the resilience of
            water infrastructure, reducing flooding and overloads of wastewater systems, decreasing energy
            consumption,  lowering  operational  costs  while  increasing  customer  choice  and  control,  these
            systems can enable a sustainable water environment for cities to grow and thrive in.


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