Page 44 - Shaping smarter and more sustainable cities - Striving for sustainable development goals

 Healthcare data security – ICT in health care is now fast becoming a reality. In this context,
backup, cyber security and authentication solutions can ensure that health care systems offer
such reliability and integrity, as well as patient privacy.
The following is an example of a step‐by‐step implementation approach for data security at a city
level:

 Establishing the governance framework – Identifying key stakeholders in the government
administration level and citizen associations.

 Fulfilling Governance, risk and compliance – Fulfilling the duty of governance with the inputs
from different stakeholders at a policy level.
 Service continuity – Cities should create a group of people or organization who can monitor and
measure for data security on a continuous basis. A partner with cities for data security.
 Information Protection – The cities needs a safe data storage area. Infrastructure managing
services can be practiced by protecting information through efficient tools after partnering with
the organizations which provide service continuity.
 User authentication – Before and during data sharing, a strong authentication process of the
user should be in place.
 Infrastructure protection – Protection of storage areas and the data management systems are
important.
 Response to data security threats – Visibility to possible threats to data security and efficient
threat management strategies should be in place.

3.4 Emergency/disaster response mechanisms

Disasters are events that exceed the response capabilities of a community and/or the organizations
that exist within it. Natural hazards, building environment, political/social unrest, as well as IT and
data security are potential risks to consider.

During a disaster or an emergency, a smart city must be able to provide swift responses in a time‐
sensitive manner, as well as disaster‐specific recommendations. No plan can anticipate or include
procedures to address all the human, operational and regulatory issues. Essential business
transactions must function, addressing needs assessment, communication, volunteer outreach and
coordination, grant applications, and community assistance under rapidly changing
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circumstances .
There is an applied case of the technology to reinforce the disaster prevention that is one of the
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roles of the ICT in smart sustainable cities . During a disaster or emergency situation, it is
sometimes very difficult to get an accurate real‐time assessment of the situation on the ground.
There is a lot of data, which needs to be obtained, analyzed and shared among many different
agencies, organizations and individuals. Technology, especially ICT, has the ability and potential to
address and solve some of these issues by providing the appropriate (relevant) information from
various sources. ICT can aggregate, create, integrate information, and search the heterogeneous
and multi‐domain data and deliver a comprehensive set of information, appropriate for each end
user. This typically implies "Big Data" type of analysis including real‐time sensing data, social sensing

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62 http://www.cof.org/files/Documents/Community_Foundations/DisasterPlan/DisasterPlan.pdf
63 http://ifa.itu.int/t/fg/ssc/docs/1309‐Madrid/in/fg‐ssc‐0036‐nict.doc

34 ITU‐T's Technical Reports and Specifications