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3.4.3 Management and administration

3.4.3.1 Operation and maintenance

Work FG‐SSC SDO Document Corresponding Standardization Future needs
area deliverable(s) working number document title gap in this area and suggestions
related to this on this released by to SG5
work area area this SDO
Operation SSC: a guide ISO/TC ISO Quality management systems
and for city lead‐ 176 (Qual‐ 18091:2014 – Guidelines for the applica‐
mainte‐ ers [b‐FG‐SSC ity man‐ tion of ISO 9001:2008 in local
nance guide] agement government
and quali‐
ty assur‐
ance)

3.4.3.2 Business operation

Work FG‐SSC SDO work‐ Document Corresponding Standardization Future needs
area deliverable(s) ing on this number document title gap in this area and suggestions
related to this area released by to SG5
work area this SDO
Business SSC: a guide for DMTF
operation city leaders [b‐ (Distribut‐
FG‐SSC guide] ed Man‐
agement
Task
Force)

3.4.4 Resilience and disaster recovery
There are several Technical Reports on service continuity, city resilience and disaster recovery in
SSC [ITU‐T TR overview] [ITU‐T TR management] [ITU‐T TR security].
It is suggested to develop guidelines for service continuity, city resilience, disaster recovery and
emergency response in SSC.

Work FG‐SSC SDO Document Corresponding Standardization Future needs
area deliverable(s) working number document title gap in this area and suggestions
related to this on this released by to SG5
work area area this SDO
Resilience Integrated ITU‐T FG Technical Report on Tele‐ To develop
and management DR&NRR communications and Disaster guidelines for
disaster for SSC [ITU‐T (Focus Mitigation service continu‐
recovery TR manage‐ Group on ity, city resili‐
ment] Disaster ence, disaster
Relief Sys‐ recovery and
tems, emergency
Network response in SSC,
Resilience including
and Re‐ service model,
covery) scenarios, best
practice
Technical Report: Overview of
Disaster Relief Systems, Net‐
work Resilience and Recovery
Technical Report: Promising
technologies and use cases

1054 ITU‐T's Technical Reports and Specifications