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IMPLEMENTATION OF TELE-REHABILITATION SYSTEM COMBINED
                                            WITH VIDEO CALL CENTER

                                           Kotaro Suzuki , Yoshitoshi Murata
                                                                            ††
                                                         †

           † Graduate School of Software and Information Science, Iwate Prefectural University Graduate School
                                            Takizawa, Iwate, 020-0693 Japan
                        ††Faculty of Software and Information Science, Iwate Prefectural University
                                            Takizawa, Iwate, 020-0693 Japan

                              ABSTRACT

           Japan’s  low  birthrate  and  rapidly  aging  population  are
           causing  medical  expenses  to  take  up  ever  more  of  the
           national budget and leading to a shortage of young medical
           professionals.  As  a  result,  rehabilitation  therapy  is  being
           shifted  from  hospital-care  to  home-care.  Several  other
           countries  will  also  face  the  same  situation  in  the  near
           future.  Thus,  we  propose  a  tele-rehabilitation  system
           combined  with  a  video  call  center  to  make  up  for  the
           shortage  of  rehabilitation  therapy  done  by  visiting
           physiotherapists.  A  video  call  center  operator  coaches  a
           patient instead of a physiotherapist, and a physiotherapist   Figure 1. Ratio of disease for rehabilitation
           supervises  multiple  operators.  The  system  focuses  on
           cerebrovascular   patients   who   have   a  home-visit
           rehabilitation  or  an  outpatient  one  and  uses  Microsoft
           KINECT to measure strain of the upper body. In this paper,
           implementation of this system is mainly described.

               Keywords—     Rehabilitation,   Tele-rehabilitation,
           KINECT, low birthrate, rapidly aging population

                          1. INTRODUCTION

              Japan’s  low  birthrate  and  rapidly  aging  population  are
           causing  medical  expenses  to  take  up  ever  more  of  the
           national budget and leading to a shortage of young medical
           professionals. To suppress this increase in medical expenses,   Figure 2. Total points of the national healthcare insurance
           medical treatments, including rehabilitation, are being shifted   (NHI) according to the duration of feeding period from
           from  hospital-care  to  home-care.  The  amount  of            treatment start date in Japan
           rehabilitation  therapy  in  a  home  done  by  a  visiting
           physiotherapist  is  limited  by  law  and  is  insufficient  for
           patients to recover completely. Several other countries will   It  is  very  difficult  for  patients  to  continue  the  self-
           also face the same situation in the near future.   rehabilitation  at  home,  so  our  system  has  two  features  to
              Thus,  we  proposed  a  concept  of  tele-rehabilitation   help them continuously:
           system combined with a video call center (TRS) to make up      A  patient  can  check  data  to  see  the  effect  of
           for  the  shortage  of  rehabilitation  done  by  visiting   rehabilitation.  This  time,  we  use  Microsoft
           physiotherapists [1]. A call center operator coaches a patient
           instead of a physiotherapist; and a physiotherapist manages   KINECT [3] to measure strain of the upper body.
           multiple operators as a supervisor.                        A call center operator guides patients through the
              Forty-four percent of rehabilitation patients  suffer from   therapy  and  encourages  them  with  conversation
           cerebrovascular  diseases  as  shown  in  Figure  1  [2].  These   through the Internet.
           diseases also have the longest rehabilitation term as shown   We  believe  that  patients  should  see  practical  data
           in  Figure  2  [2].  We  focus  mainly  for  cerebrovascular   showing  them  getting  better  and  hear  a  person’s  voice  to
           patients who have one side paralysis and are in outpatient or   improve  their  morale  and  to  motivate  them  to  continue
           home-visit rehabilitation.                         rehabilitation.




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