Page 57 - Implementing ITU-T International Standards to Shape Smart Sustainable Cities: The Case of Dubai

Implementing ITU-T International Standards to Shape Smart Sustainable Cities – The Case of Dubai

assessment frameworks that evaluate impacts of different services, and their overall
contribution to the city vision. The aspiring smart city and its entities are also advised to
work together to build a robust and homogeneous city profile and baseline, aligned with
the strategic pillars of their respective city (dimensions), governed by a central body
which could take on the leadership and monitor the transition.

 It would be beneficial if aspiring smart cities documented the KPI collection process to
identify and differentiate the data sources and data owners of the different indicators,
subsequent to the standardization of smart sustainable city KPIs. Interested cities can
use the ITU KPI-Collection Guide and adapt it to ground realities and its own collection
process.

 City stakeholders should consider establishing their own smart city dimensions based
their existing governance structure and the dimensions set by the Recommendations
ITU-T Y.4901/L.1601 and ITU-T Y4902/L.1602.
 Cities interested in implementing the KPIs for SSC should work with all entities to
establish a timeline for data collection that can ultimately be standardized. This is being
suggested based on the realization that in Dubai, the best quality data for the KPIs were
reported by the entities that had direct control and management over the aspect
evaluated.

 Before the KPI assessment process takes place, aspiring smart cities could
develop and implement a KPI analysis and quality control mechanism. This will
facilitate the KPI verification process and will allow entities to establish
instruments to improve KPI quality and report on it accordingly.

 Cities commencing their smart city journeys, can use ITU’s smart sustainable cities KPIs
as a reference and guideline to initiate the process of determining strategic smart city
goals to improve the sustainability and smartness of the city. Dubai’s integrated
approach to evolve into a smart city, along with a solid set of smart sustainable City KPIs,
can facilitate the definition of global smart sustainable city goals and indicators for cities.
This can be achieved through the sustained provision of guidance, methodological
training, better information exchange, and the utilization of ICT tools.

 Emerging smart cities could consider defining specific policies and programs for the
continued professionalization of smart sustainable city experts around the globe. This
could be done through the creation of technical working groups, the development of
specialized alliances with universities, the elaboration of specialized academic and
entrepreneurship programs, etc. These activities will instil innovation and further ensure
the expansion of smart sustainable cities initiatives within the cities as well as
worldwide.

 Cities participating the ITU smart city pilot projects are advised to complete the two year
pilot project to assess and compare the achievements and improvements of KPI
collection process and use, between the first and second year of implementation.

 Ambitious urban stakeholders may also consider implementing the set of revised KPIs
for SSC which are based on Recommendation ITU-T Y.4903/L.1603 “Key performance

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