Page 3 - Implementing ITU-T International Standards to Shape Smart Sustainable Cities: The Case of Dubai

Acknowledgements

This case study was researched and written by Daniela Torres and Silvia Guzmán (Greencitic),
John Smiciklas (MJRD Assessment Inc.) and Dr Corrine Cash (Green Cities Solutions).

The authors would like to thank the representatives of Smart Dubai and the representatives of
Dubai Culture & Arts Authority, Dubai Electricity and Water Authority, Dubai Health Authority,
Dubai Municipality, Dubai Police, Dubai Statistic Center, Dubai Smart Government, Knowledge
and Human Development Authority, Roads & Transport Authority, Telecommunications
Regulatory Authority, Dubai Civil Defense, Department of Economic Development, Dubai Data
Establishment, Dubai Supreme Council of Energy, The Executive Council of Dubai and the
Ministry of Economy for their important contribution to this case study.
Special thanks to Noora Al Suwaidi for her invaluable support in providing inputs and reviewing
the case study.

Disclaimer
The views expressed in this publication are those of the authors and do not necessarily reflect
the views of ITU and the contributing organizations.
Any references made to specific countries, companies, products, initiatives or guidelines do not
in any way imply that they are endorsed or recommended by ITU, the authors, or any other
organization that the authors are affiliated with, in preference to others of similar nature that
are not mentioned.
This case study is intended for informational purposes only. The results and interim findings
presented in this case study are a work-in-progress as the KPIs (Recommendations ITU-T
Y.4901/L.1601 and ITU-T Y.4902/L.1602) implemented in Dubai during the first phase of the pilot
project are being refined to improve the applicability of these KPIs to all cities.
The revision of the KPIs may alter their scope and definition as well as the required data
collection process. Therefore, readers are cautioned that the KPIs presented in this case study
may not necessarily be entirely compatible with the subsequent KPIs published by ITU after the
revision process.

The quote in the cover has been directly taken from the Smart Dubai initiative, which strives to
make Dubai the “happiest city on Earth”.

© ITU 2016
All rights reserved. No part of this publication may be reproduced, by any means Whatsoever, without the
prior written permission of ITU and/or Smart Dubai office.