Other languages: See
Doc. 4 for the biography
in other languages (documents are accessible by accredited media and TIES users only.
For media accreditation,
Candidate to the Post of
Muna NIJEM, Jordania
PO Box 850 967 +962 77 760 1111
Amman 11185, Jordan
Ms Muna Nijem is Chairman and CEO of the
Telecommunications Regulatory Commission (TRC) of the
Hashemite Kingdom of Jordan. She was appointed to the TRC by
Prime Minister Ali Abul Ragheb on November 1, 2002 as the
Chairman of the new Commission, which was created by the
Council of Ministers in 2002. Ms. Nijem plays the dual role
of CEO of the telecommunications regulatory agency as well
as chairman of its board of commissioners.
During her tenure at the TRC, Ms. Nijem has
dedicated her efforts to recreating the organization to meet
the many significant challenges it faces under the new
telecommunications law. Ms. Nijem has guided the Commission
to implement a number of major regulatory initiatives to
implement the government’s policy and King Abdullah II’s
vision of an ICT-enabled economy for Jordan. Under her
leadership, the TRC has developed new rules and procedures
to foster the development of competition and to encourage
innovation and efficiency in the ICT sector. Significant
steps taken by the TRC under her leadership include the
licensing of an additional mobile operator and opening the
fixed telecommunications services market to competition.
Ms. Nijem has also spearheaded the
development of the Arab Telecommunications Regulators
Network, an association of telecommunications regulators
dedicated to sharing expertise and developing common
positions on regulatory issues. Ms. Nijem chaired the
Network for a one-year term, starting in March 2004. Ms.
Nijem also chaired numerous seminars and public forums on
telecommunications, including her chairmanship of the Global
Symposium for Regulators in 2003 and chair of the
Liberalization Working Group at the Global Symposium for
Regulators in 2004.
Prior to joining the TRC, Ms. Nijem worked
with the United Nations and other intemational
organizations, as well as a global technology executive for
businesses in the United States. Most recently, she held the
position of Director of Next Generation Technologies at
Motorola, where she was responsible for positioning the
business at the lead of the technology curve and for
developing the case for new business strategies and
identifying key market trends. Prior to her work at
Motorola, Ms. Nijem was Director of Advanced Technology for
Ameritech, where she managed the deployment of Ameritech’s
digital cellular system and later led the company’s effort
to create new high-speed wireless technologies for
deployment in Ameritech’s network.
Ms. Nijem’s work at the U.N. involved her
serving as a technical advisor and project leader on
projects which focused on developing strategies,
coordinating technology transfer and providing advisory
services to emerging countries on a variety of high-level
and long-term technology projects.
Before she began working with the U.N., Ms
Nijem founded and ran a start-up information systems
consulting firm. The firm focused on the development of IT
systems to analyze large volumes of data and on market
research and competitive intelligence. Ms. Nijem’s early
experience was as a Senior Design Engineer with leading
global telecommunications firms, including Texas Instruments
and Litton Resources.
Ms. Nijem is a member of the ICT Advisory
Council, Queen Rania’s Committee on the Arab Women’s Summit,
the Telecommunications Industry Association (TIA), Institute
of Electrical & Electronic Engineers (IEEE), 3GPP2 and other
Ms. Nijem holds an Executive MBA, with Honors,
from the University of Chicago and a Bachelor of Science in
Electrical and Electronics Engineering, with Honors, from
Regulator; Next Generation Tech Strategist; Telco
official and multinational executive; combining US
business experience with a global market perspective.
planner, business developer and project manager in
technology and regulation.
experience in technology development, communication
services, technology consulting and systems integration
from start-up to multinational corporations.
regulation credentials and adopter of international best
expertise in Fortune 500 companies, government agencies
and entrepreneurial ventures.
engineering degrees and member of Telecommunications
Industry Association (TIA), International
Telecommunications Union (ITU), Institute of Electrical
& Electronic Engineers (IEEE), 3GPP2 and other industry
Arabic and English.
TELECOMMUNICATIONS REGULATORY COMMISSION, Amman, Jordan (www.trc.gov.jo)
Head of the Middle
East’s most advanced telecommunications regulatory body.
institution into a new era of independence from the rest of
the government and into a regional leader, and focusing
intently on fostering competition and investment in the
telecommunications market in Jordan.
Internal focus on
institutional strengthening, raising regulatory standards
and setting benchmarks for excellence in government.
fixed telecommunications market completely for free
Instituting innovative integrated licensing program
for all telecommunications operators.
third mobile telecommunications operator.
- Licensed first radio-trunking
- Licensed innovative new services.
- Successfully launched best-practice
guidelines for interconnection.
- Established new Numbering Plan.
- Refocused agency to be more
- Instituted change to corporate
management culture and motivation of local staff.
- Established high-standards for
ethical and transparent decision-making.
- Spearheaded creation of an
association of regulators dedicated to sharing
expertise and developing common positions on
- In March 2004 the first ATRN
General Assembly elected Ms. Nijem Chairman for a
- Chaired regional workshops on
universal access and universal service.
- Organized regional workshops on
regulation and liberating the market.
- Chaired the Global Symposium of
- Delivered the GSR statement to the
World Summit on Information Society.
- Led workshop on “Licensing
Tomorrow” at GSR 2004.
- Led workshop on ICT and gender
issues at the GSR 2003.
- Led regional workshop on ICT and
Gender Equality at Arab Women’s Organization.
- Computer Centre, The University of
- Higher Council for Higher
- Executive Committee of the Arab
Director of Strategy – North America,
MOTOROLA, Schaumburg, IL
Part of a 30-person Global Strategy team to
position Motorola as the market leader in emerging
technologies and customer-driven practices. Focused efforts
on identifying market trends, creating industry standards
for migration to next generation platforms and prioritizing
Lead a team of five subject matter experts.
- Partnered with global
telecommunications companies to evaluate, educate
and promote 3G solutions.
- Co-authored four business plans
that resulted in approval for $100m in funding.
- Opened lines of communication
across global operations to gain buy-in for new
initiatives and align the business with the market.
- Instrumental in changing the entire
direction for 3G migration to CDG supported IX EV
Director of Advanced Technology,
AMERITECH CELLULLAR, Hoffman Estates, IL
(now Cingular Wireless)
Senior technical member of key pioneering
company in the migration to 2G and 3G digital technology.
Managed project lifecycles, teams and served as the industry
expert on CDMA technology and standards.
- Project lead and liaison to Lucent
Technologies for the development, optimization and
test of CDMA.
- Developed project strategies,
planned equipment installations and performed tests
on systems optimization, equipment and market
- Director of a nine person Advanced
Technology Department team leading the migration
from 2G wireless technology to CDMA2000 (3G).
Developed new standards for the telecommunications
- Led the CDG evolution team to
develop benchmarking and interoperability criteria
for migrating from 2G to 3G.
- Contributed to the development of
the 3G Spectrum Policy Document (SPD), an
international partnership of 3G CDMA developers
focusing on global industry issues.
- Performed technical evaluations,
developed business plans, cost analyses and market
scenarios for e-Business plans and roll-out
strategies for new satellite systems and a toolbox
for smart antennas.
1989 to 1995
Technical Advisor & Project Leader,
UNITED NATIONS, New York, NY
Contracted by the International
Telecommunications Union and the United Nations to develop
strategies, coordinate technology transfer and provide
advisory services to emerging countries.
- Managed a three-year, $100 million
project for the Pakistan Civil Aviation Authority,
developing and integrating communications systems
for future hardware and software integration.
- Developed curriculum for an
advanced microprocessor training program and trained
- Created the strategy, procedures
and technical standards for a management tracking
system to provide real-time information on
government agencies to the Prime Ministry of Jordan.
- Developed automation plan to
computerize large personnel databases for the Jordan
- Performed situation analysis of the
computer industry and market potential for Digital
Equipment Corporation OEM in Jordan.
1982 to 1988
CONSULTING CORP. FOR INFORMATICS
Founded a start-up information systems
consulting firm providing turn-key solutions for processing
market research and competitive intelligence. Secured
contracts with government agencies and major corporations
expanding their operations into Middle Eastern markets.
Appointed to lead a nine-person
executive team in Jordan driving a major initiative
to computerize government systems creating standards
for IT processes.
Created systems integration
strategies, developed vendor sourcing and evaluation
standards and cross-trained key department heads in
optimizing inter- and intra-divisional processes.
1974 to 1982
as a Senior Design Engineer with the International Telecommunications Union /
United Nations, Texas Instruments, Litton Resources, Basic Four and
Developed radio communication
training programmes for internal systems technicians
and operators for the Telecommunications Training
Coordinated a multi-year design
project during employment with Texas Instruments and
Litton Resources to create a seismic data processing
mechanism that translated geophysical data into
electronic transmission codes.
March 2001 with Honors – UNIVERSITY OF CHICAGO, Chicago,
Bachelor of Science, Electronics
Engineering, with Honors, 1974
– CAIRO UNIVERSITY, Cairo, Egypt
Internship, Marconi, Chelmsford, England