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[94]  Improved text of the E.AIQ Artificial Intelligence Quotient (AI-Q) for indexing and rating AI algorithms used in conversational AI systems employed for customer service management, service optimisation and management as part of service quality assessment methodologies.

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332301 bytes 2023-01-05 [94] Revision 1

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Document :

ITU-T SG 12  (Study Period 2022)  Contribution  94

Title :

Improved text of the E.AIQ Artificial Intelligence Quotient (AI-Q) for indexing and rating AI algorithms used in conversational AI systems employed for customer service management, service optimisation and management as part of service quality assessment methodologies.

Date :

2023-01-04

Source :

India

AI/Question :

Q12/12, Q13/12, Q7/12

Meeting :

2023-01-18

Access :

Restricted to TIES users [ITU-T]

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Updated : 2023-01-05