Abstract :
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The Human Resources Transformation Plan (HRTP) aims to drive organizational excellence by advancing three distinct areas: people, culture, and services. This strategic initiative is designed to build an agile, capable, and empowered workforce, foster a culture where people feel safe, valued, and able to deliver to their best, and enhance HR service delivery to better support our people. Success markers include enabling a supportive work environment, effective talent management, a shared organizational vision, modernized HR policies, clearly defined roles, and enhanced operational agility. The HRTP responds to Resolution 48 (Rev. Bucharest, 2022) and serves as a pivotal driver of the ITU Transformation Roadmap. This progress report highlights the key results achieved in each area in 2024 and early 2025, contributing to the implementation of both the Transformation Roadmap and Resolution 48 (Rev. Bucharest, 2022).
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