4-5 December 2025
Bhubaneswar, India
The International Telecommunication Union (ITU) is organizing a Workshop on
"Performance, Quality of Service and Quality of Experience" in
Bhubaneswar, India on
4 - 5 December 2025. The workshop is kindly hosted by the Telecom Regulatory Authority of India.
Facilitated by the
Quality of Service Development Group (QSDG) operating under
ITU-T Study Group 12 (Performance, Quality of Service, Quality of Experience), the aim of this Workshop is to extend the reach of ITU activities on telecommunication service quality standards in the Asia and Pacific region, and to advance the implementation of
WTSA Resolution 95 on ITU-T initiatives to raise awareness on best practices and policies related to service quality.
Objectives
The objectives of this workshop include:
-
Introducing the work of ITU-T Study Group 12 on performance, quality of service (QoS) and quality of experience (QoE) and guidance available to regulators to establish quality regulatory frameworks;
- Facilitating the exchange of telecomunication service quality best practices, experiences and lessons learned, including on QoS/QoE evaluation, benchmarking and optimization;
- Discussing the impact of trends in the telecommunications sector on service quality; and
- Showcasing monitoring systems and methodologies leveraging ITU standards.
Target Audience The Workshop is targeted at representatives from national regulatory authorities, ministries, service and solution providers and vendors, academia, R&D institutions, consumer rights groups, and other organizations working on matters related to telecommunication service quality.
Participation is free of charge and open to ITU Member States, Sector Members, Associates and Academic Institutions, as well as to any individual from a country that is a member of ITU who wishes to contribute to the work.
Register here
Remote Participation: Connect to the
ITU MyMeetings platform using the
same ITU user account with which you
registered for the meeting. You can launch the remote session by clicking the
JOIN button from 30 minutes prior to the start of the meeting.
