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Digital accessibility enables digital inclusion and ensures inclusive communication for all people – regardless of their gender, age, ability or location. |
To achieve digital accessibility, ICTs should be not only be available and affordable, but also accessible, which means designed to meet the needs and abilities of as many people as possible – including those with disabilities. Accessibility of Information and Communication Technology (ICT) is key given that ICTs have become the primary medium for communications, information, transactions, education and entertainment worldwide. Its implementation by legislators and policy makers in all countries is essential to ensure that everyone’s right to communicate in the digital world is respected. |
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In the spotlight |
| Towards building inclusive
digital communitiesITU Toolkit and Self-Assesment for ICT Accessibility Implementation in PDF, Kindle and other ePub formats
Also available with captioning in
Arabic,
Chinese,
French,
Russian and
Spanish |
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| Knowledge development
opportunitiesHow to ensure inclusive digital communication during crises and emergency situations
Also available with captioning in
French and
Spanish |
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Leave no one behind - Global commitment |
ITU is commiting to making ICTs accessible and to promoting digital accessibility policies around the world
Doreen Bogdan Martin,
Director, Telecommunication Development Bureau, ITU |
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| ITU members are fully committed to advancing ICT accessibility implementation in their countries and regions. This is also reflected in ITU’s engagements and contribution towards inclusiveness in several Resolutions adopted by our members to support the implementation of digitally inclusive societies. Moreover, ITU Strategic Goal No. 2 “inclusiveness” and its Target 2.9 call on ITU Members to ensure that “By 2023, enabling environments ensuring accessible telecommunications/ICTs for persons with disabilities should be established in all countries”. |
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The imperative to Leave no one behind is just as relevant in the digital world
António Guterres,
Secretary-General, United Nations |
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ICT accessibility - ITU mandate, resolutions and global commitments |
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ITU Strategic Goal No. 2 "Inclusiveness" Bridging the digital divide focuses on global telecommunication/ICT inclusiveness, fostering telecommunication/ICT access, accessibility, affordability and use in all countries and regions and for all peoples, including women and girls, youth and marginal and vulnerable populations, people from lower socio-economic groups, indigenous peoples, older persons and persons with disabilities
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ITU Target 2.9: "By 2023, enabling environments ensuring accessible telecommunications/ICTs for persons with disabilities should be established in all countries” from The Final Acts of the Plenipotentiary Conference Dubai, 2018
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ITU PP Resolution 175 (Rev. 2018) - Telecommunication/information and communication technology accessibility for persons with disabilities and persons with specific needs
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ITU-D WTDC Resolution 58 (Rev. 2017) - Telecommunication/information and communication technology accessibility for persons with disabilities and persons with specific needs
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ITU-T WTSA Res. 70 (Rev. 2016) - Telecommunication/information and communication technology accessibility for persons with disabilities
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ITU-R Resolution 67-1 - Telecommunication/ICT accessibility for persons with disabilities and persons with specific needs
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| | ITU’s Development Sector (BDT) work in ICT accessibility supports the advancement of the global disability-inclusive agenda and the development of inclusive digital communities. It does this through raising awareness, building capacity, and providing policy and strategy advice to ITU members. BDT is also facilitating joint working platforms such as Study Groups and regional “Accessible– ICT for ALL” knowledge development forums enabling stakeholders to share good practices and engaging in national and regional digital accessibility implementation. The goal of ITU Member States is to guarantee that all their citizens can benefit from digital information, products and services equally and equitably. Therefore, BDT is supporting members’ efforts in mainstreaming digital accessibility to ensure full and effective participation of everyone in the digital economy and also by developing and making freely available the resources indicated below. |
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(NEW!) "Towards building inclusive digital communities": ITU toolkit and self-assessment for ICT accessibility implementation video available in
Arabic,
Chinese,
English,
French,
Russian and
Spanish (2021)
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(New!) Final report of Study Group Question 7/1 ‘Access to telecommunication/ICT services by persons with disabilities and other persons with specific needs’ (2018-2021)
- (NEW!) ICT accessibility assessment for Europe region (2021)
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ITU Guidelines on how to ensure that digital information, services and products are accessible by all people, including Persons with Disabilities during COVID-19 available in the six UN languages as well as in 22 other languages
(2020)
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Toolkit and Global Standard for safe listening devices and systems and video available in Arabic, Chinese, English, French, Russian and Spanish
(2019)
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Artificial Intelligence and Information Communication Technology Accessibility available in English
(2019)
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Standards in the Procurement of Accessible Products and Services available in English
(2019)
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Future of Accessible Audiovisual Media Services, TV and Video Programming available in English
(2019)
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Report to WTDC 2017 on Question 7/1: Access to telecommunication/ICT services by persons with disabilities and with specific needs available in Arabic, Chinese, English, French, Russian and Spanish
(2017)
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Model ICT Accessibility Policy Report available in Arabic, Chinese, English, French, Russian and Spanish (2014)
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Universal Service Funds and Digital Inclusion for All available in English
(2013)
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Making Mobile Phones and Services Accessible for Persons with Disabilities available in Arabic, Chinese, English, French, Russian and Spanish
(2012)
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Making Television Accessible available in Arabic, Chinese, English, French, Russian and Spanish (2011)
Additional guidelines and standardsOnline self-paced trainingKnowledge development programmesOther trainingAccessible EuropeAccessible AmericasStudy Groups-
ITU-D Study Group Question 7/1: Access to telecommunication/ICT services by persons with disabilities and with specific needs (Study Period 2017 - 2021)
- Question 7/1 - 4th meeting of ITU-D Study Group 1
All Documents for SG1 Questions,
Q7/1 Documents,
Report,
Administrative Documents,
Agenda(22 - 26 March 2021)
- Question 7/1 Rapporteur Group meeting
All Documents for SG1 Questions,
Q7/1 Documents,
Reports,
Administrative Documents,
Agenda(30 September - 1 October 2020)
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ITU-D Study Groups – Reflections on COVID-19 (27 May - 29 July 2020)
- Question 7/1 - 3rd meeting of ITU-D Study Group 1 (17 - 21 February 2020)
All Documents for SG1 Questions,
Q7/1 Documents,
Reports,
Administrative Documents,
Agenda - Question 7/1 Rapporteur Group meeting
All Documents for SG1 Questions,
Q7/1 Documents,
Reports,
Administrative Documents,
Agenda(23 September - 4 October 2019)
- Question 7/1 - 2nd meeting of ITU-D Study Group 1
All Documents for SG1 Questions,
Q7/1 Documents,
Reports,
Administrative Documents,
Agenda(18 - 22 March 2019)
- Question 7/1 Rapporteur Group meeting
All Documents for SG1 Questions, Q7/1 Documents,
Reports,
Administrative Documents,
Agenda (17 - 28 September 2018)
- Question 7/1 - 1st meeting of ITU-D Study Group 1
All Documents for SG1 Questions,
Q7/1 Documents,
Reports,
Administrative Documents,
Agenda (30 April - 4 May 2018)
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Report to WTDC 2017 on Question 7/1: Access to telecommunication/ICT services by persons with disabilities and with specific needs (2017)
WSIS ForumsOther ITU working and networking platforms, meetings and eventsOther external meetings and events
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