| 10.15 – 12.00   | Opening Debate:  Redefining responsibilities in a data driven digital worldPolicy makers, regulators and industry leaders will share their visions on their respective responsibilities vis à vis consumers and society at large and the need to redefine these responsibilities to maximize the potential of a data-driven digital society  Moderator: Mr. Brahima Sanou, BDT Director The digital revolution: are we ready?  Presentation by Mr Mario Maniewicz, Chief, Infrastructure, Enabling Environment and E-Applications Department, ITU/BDTPanelists:    • Ms Magdalena Gaj, President, Office of Electronic Communications, Poland and GSR13 Chair    • Dr Mohammed Ahmed Alamer, Chairman, Telecommunications Regulatory Authority (TRA), Bahrain and GSR14 chair    • Mr Lin Mombo, President of the Regulatory Board, Autorité de Régulation des Communictions Electroniques et des Postes (ARCEP), Gabon and GSR15 Chair    • Ms Gabrielle Gauthey, President Global Government Sector, Alcatel-Lucent    • Mr Bocar Ba, Chief Executive Officer, Samena Telecommunications Council  | 
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| 14.00 – 15.30   | Session 1:  Changing ICT consumer behaviors: consumer empowerment and protection in the digital age•  A consumer perspective: understanding the changing usage patterns and what local and globalized ICT consumers of digital services want (individual and business) •  Redefining consumer protection needs (privacy, data protection, intellectual property rights (IPR), protection against fraud, misuse, etc.), priorities and roles in the era of social media and identifying who is responsible •  Defining the responsibilities of operators (telecom, broadcasters, etc.) and app players vis à vis consumers in terms of data protection, privacy and security measures •  Is there a need for a new type of co-regulation?
  Presentation: GSR discussion paper on Consumer protection in the online world │Presentation, Ms Michèle Ledger, Head of Practice, Cullen International Moderator: Ms Jessica Rosenworcel, Commissioner, Federal Communications Commission (FCC), United States Panelists:     • Mr Ron Box, Regulator, Telecommunications and Radiocommunications Regulator (TRR), Vanuatu    • Mr Kijoo Lee, Commissioner, Korea Communications Commission (KCC), Republic of Korea    • Mr Romain Abilé Houehou, Coordinator, Réseau des Consommateurs Africains des TIC (RéCATIC)    • Mr Dominique Würges, Director, Institutional relationships, Orange                     • Mr Simon Milner, Policy Director, Facebook   | 
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15.45 – 17.00   | Session 2 : Why competition matters• Understanding the effects of ICT regulation on competition, how effective competition drives innovation, impacts prices and service uptake  • Policy and regulatory measures to ensure that consumers effectively benefit from a competitive environment:  switching and number portability, leased lines pricing, licensing, price regulation, etc. • Why are interoperability of data delivery platforms and QoS important in a digital world? • Regulatory measures to prevent anti-competitive behaviors and market dominance in a converged content and distribution market (integrated services, cable operators, media and technology providers, etc.) and who are the new competitors on the block Presentation: GSR discussion paper on Why competition matters│Presentation, Ms Janet Hernandez, President, Telecommunications Management Group, Inc. (TMG) Moderator: Mr Philipp Metzger, Director General, Office Fédéral de la Communication (OFCOM), Switzerland Panelists:    •  Eng Mohammad Al Taani, Chairman of the Board/Chief Executive Officer, Telecommunications Regulatory Commission (TRC), Jordan    • Mr João Batista de Rezende, President, Agência Nacional de Telecomunicações (ANATEL), Brazil    • Mr Jean-François Bureau, Director, Institutional and International Affairs, Eutelsat
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