Foreword

Acknowledgements

Table of Contents

Chapter 1. The ICT Development Index (IDI) – Global Analysis

     Key findings

     1.1  Introduction and overview

     1.2  The ICT Development Index (IDI)

     1.3  Global IDI analysis

     1.4  The IDI and the digital divide

     1.5  Summary and conclusion

Chapter 2. The ICT Development Index (IDI) – regional and country analysis

     Key findings

     2.1  Introduction

     2.2  Regional IDI analysis

     2.3  Summary and conclusion

Chapter 3. The role of ICTs in monitoring the SDGs

     Key findings

     3.1  Introduction

     3.2  ICTs and SDGs

     3.3  The SDG indicator framework

     3.4  Summary and conclusion

Chapter 4. ICT prices

     Key findings

     4.1  Introduction

     4.2  Mobile-cellular prices

     4.3  Fixed-broadband prices

     4.4  Mobile-broadband prices

     4.5  Monitoring the price of bundled services

Chapter 5. Measuring mobile uptake

     Key findings

     5.1  Introduction

     5.2  Moving beyond subscriptions: phone owners and users

     5.3  How many people actually own or use a mobile phone?

     5.4  Who does not own or use a mobile phone?

     5.5  Why do people not own or use mobile phones?

     5.6  Conclusions 

Chapter 6. Internet user and activity trends

     Key findings

     6.1  How the Internet has changed – and changed the world

     6.2  Socio-economic factors that determine Internet use

     6.3  The Internet is not living up to its potential

     6.4  Conclusions

List of references

Annex 1. ICT Development Index (IDI) methodology

     1. Indicators included in the IDI

     2. Imputation of missing data

     3. Normalization of data

     4. Weighting and aggregation

     5. Calculating the IDI

     6. Sensitivity analysis

Annex 2. ICT price data methodology

     Price data collection and sources

     The mobile-cellular sub-basket

     The fixed-broadband sub-basket

     Mobile-broadband prices

Annex 3. Statistical tables of indicators used to compute the IDI

     Access indicators

     Use indicators

     Skills indicators

     Notes

Annex 4. ICT Prices

     Fixed-broadband prices 2015

     Mobile-cellular prices 2015 (on-net)

     Mobile-cellular prices 2015 (off-net)

     Mobile-cellular prices 2015 (to fixed telephone; SMS)

     Notes

List of tables, figures, charts and boxes

     Table 1.1:   IDI values and changes in value, 2015-2016

     Table 1.2:   IDI rankings and values, 2016 and 2015

     Table 1.3:   IDI access sub-index rankings and values, 2016 and 2015

     Table 1.4:   IDI use sub-index rankings and values, 2016 and 2015

     Table 1.5:   IDI skills sub-index, rankings and values, 2016 and 2015

     Table 1.6:   Most dynamic countries in IDI rankings and values, 2015-2016

     Table 1.7:   IDI value change, 2015-2016

     Table 1.8:   Access sub-index, most dynamic countries, 2015-2016

     Table 1.9:   Access sub-index value change, 2015-2016

     Table 1.10: Use sub-index, most dynamic countries, 2015-2016

     Table 1.11: Use sub-index value change, 2015-2016

     Table 1.12: IDI by development status, 2016 and 2015

     Table 1.13: IDI values for LDCs compared with global values and with all developing countries

     Table 1.14: IDI values by IDI quartile, 2015 and 2016

     Table 2.1:   IDI by region, 2016 and 2015

     Table 2.2:   Highest- and lowest-ranking countries by region, IDI 2016

     Table 2.3:   IDI rankings for the Africa region, 2016 and 2015

     Table 2.4:   Most dynamic countries by IDI ranking and IDI value, Africa, 2015-2016

     Table 2.5:   IDI ranking and values, Arab States region, 2016 and 2015

     Table 2.6:   Most dynamic countries by IDI ranking and IDI value, Arab States, 2015-2016

     Table 2.7:   IDI rankings and values, Asia and Pacific region, 2016 and 2015

     Table 2.8:   Most dynamic countries by IDI ranking and IDI value, Asia and Pacific, 2015-2016

     Table 2.9:   IDI ranking and values, CIS region, 2016 and 2015

     Table 2.10: IDI ranking and values, Europe region, 2016 and 2015

     Table 2.11: Most dynamic countries by IDI ranking and IDI value, Europe region, 2015-2016

     Table 2.12: IDI ranking and values, Americas region, 2016 and 2015

     Table 2.13: Most dynamic countries by IDI ranking and IDI value, Americas region, 2015-2016

     Table 3.1:   The Sustainable Development Goals

     Table 3.2:   ICT indicators and related SDG targets

     Table 3.3:   Fixed broadband subscriptions per 100 inhabitants, per region, 2015

     Table 4.1:   Mobile-cellular sub-basket, 2015

     Table 4.2:   Domestic mobile minutes (left) and SMS (right), selected economies, 2014 and 2013

     Table 4.3:   Top five countries with the cheapest mobile-cellular services in each region, PPP$, 2015

     Table 4.4:   Fixed-broadband sub-basket, 2015

     Table 4.5:   Countries with the highest fixed-broadband prices in USD, 2015  

     Table 4.6:   Top three countries with the cheapest mobile-broadband services in each region, PPP$, 2015

     Table 4.7:   Average mobile-broadband prices and ranges by region, as a percentage of GNI p.c., 2015

     Table 4.8:   Mobile-broadband prices, prepaid handset-based, 500 MB, 2015

     Table 4.9:   Mobile-broadband prices, postpaid computer-based, 1 GB, 2015

     Table 4.10: Most common bundle combinations found in OECD countries

     Table 5.1:   Individuals who own a mobile-cellular telephone, broken down by children and adults, 2015

     Table 5.2:   Individuals who use a mobile-cellular telephone, by urban/rural, 2015 or latest available year, %

     Table 6.1:   Top Internet activities (latest data 2010-2015)

     Table 6.2:   Proportion of developed and developing countries in which a particular activity is the top Internet activity or among the top 3 or top 5 activities (latest data 2010-2015)

     Annex Table 2.1:    OECD mobile-cellular low-user call distribution (2009 methodology)

     Figure 1.1:  Three stages in the evolution towards an information society

     Figure 1.2:  ICT Development Index:        indicators, reference values and weights

     Figure 1.3:  Geographical distribution of IDI quartiles, 2016

     Figure 4.1:  Facebook’s Free Basics around the world, as of June 2016

     Figure 4.2:  Dynamic discounting systems

     Figure 4.3:  Dynamic discounting schemes applied in selected countries

     Figure 4.4:  Individual price structure vs. bundle price structure

     Figure 5.1:  Main barriers to mobile-phone ownership and usage

     Figure 6.1:  Gender parity in tertiary education (2015 or latest available)

     Box 1.1:     The ITU Expert Groups on Telecommunication/ICT Indicators and on ICT Household Indicators

     Box 1.2:     ICT and IDI developments in the Republic of Korea

     Box 1.3:     ICT and IDI developments in Iceland

     Box 1.4:     ICT and IDI developments in Denmark

     Box 1.5:     ICT and IDI developments in St. Kitts and Nevis and other Eastern Caribbean countries

     Box 1.6:     ICT and IDI developments in Myanmar

     Box 2.1:     ICT and IDI developments in Namibia

     Box 2.2:     ICT and IDI developments in Côte d’Ivoire

     Box 2.3:     ICT and IDI developments in Jordan

     Box 2.4:     ICT and IDI developments in Malaysia

     Box 2.5:     ICT and IDI developments in Bhutan

     Box 2.6:     ICT and IDI developments in Romania

     Box 2.7:     ICT and IDI developments in Albania

     Box 2.8:     ICT and IDI developments in Bolivia

     Box 4.1:     Zero-rating and price-differentiation schemes

     Box 4.2:     Smarter and cheaper:  Global smartphone prices continue to drop but remain high for low-income population groups

     Box 4.3:     Mobile broadband takes off in Bhutan

     Box 5.1:     Definitions of selected indicators to measure mobile-cellular uptake included in the Core List of ICT Indicators of the Partnership on Measuring ICT for Development

     Box 6.1:     How to bring seniors online

     Box 6.2:     Rise of social media

     Box 6.3:     Research shows side-effects of too much Internet for children

     Annex Box 1.1:      Weights used for indicators and sub-indices included in the IDI

     Annex Box 1.2:      Example of how to calculate the IDI value

     Annex Box 2.1:      Rules applied in collecting mobile-cellular prices

     Annex Box 2.2:      Rules applied in collecting fixed-broadband Internet price data

     Chart 1.1:   Global changes in levels of ICT uptake per 100 inhabitants, key ICT indicators, 2005-2016*

     Chart 1.2:   ICT penetration levels, 2016*, by geographic region

     Chart 1.3:   ICT penetration levels, 2016*, by level of development

     Chart 1.4:   Distribution of IDI values between regions

     Chart 1.5:   IDI values for top-ranking countries, 2015 and 2016

     Chart 1.6:   IDI values for most dynamic countries, 2015 and 2016

     Chart 1.7:   IDI and GNI p.c., 2016

     Chart 1.8:   IDI values by development status, 2015 and 2016

     Chart 1.9:   IDI values for LDCs compared with global values and with all developing countries

     Chart 2.1:   IDI by region compared with global average, 2016

     Chart 2.2:   Average IDI values for each indicator, world and regions, IDI 2015-2016

     Chart 2.3:   IDI values, Africa region, 2016

     Chart 2.4:   IDI values, selected countries, Africa, IDI 2015-2016

     Chart 2.5:   IDI values, Arab States region, 2016

     Chart 2.6:   IDI values, selected countries, Arab States region, 2015-2016

     Chart Box 2.3:       Households with Internet, 2006-2015

     Chart 2.7:   IDI values, Asia and Pacific region, 2016

     Chart 2.8:   IDI values, selected countries, Asia and Pacific region, 2015-2016

     Chart Box 2.5:       Bhutan – Active mobile-broadband subscriptions and Internet users (%)

     Chart 2.9:   IDI values, CIS region, 2016

     Chart 2.10: IDI values, selected countries, CIS region, 2015-2016

     Chart 2.11: IDI values, Europe region, 2016

     Chart 2.12: IDI values, selected countries, Europe, 2015-2016

     Chart Box 2.7:       Growth in data traffic in Albania

     Chart 2.13: IDI values, Americas region, 2016

     Chart Box 2.8:       Households with Internet, households with a computer and Internet users, Bolivia, 2014

     Chart 2.14: IDI values, selected countries, Americas region, 2015-2016

     Chart 3.1:   Percentage of schools with computers, selected African countries, various years

     Chart 3.2:   Proportion of individuals with ICT skills, by type of skill, latest available year, 2012-2015

     Chart 3.3:   Proportion of individuals with reported ICT skills, Sweden, Morocco and Zimbabwe, 2014/2015

     Chart 3.4:   Proportion of individuals with ICT skills, by type of skill, by sex, developed (left) and developing (right) countries, latest available year (2012-2015)

     Chart 3.5:   Proportion of individuals owning a mobile phone, by sex, 2014/2015

     Chart 3.6:   Mobile network coverage and evolving technologies, 2007-2016

     Chart 3.7:   Proportion of individuals using the Internet, by region and by development status, 2016*

     Chart 3.8:   Fixed-broadband subscriptions per 100 inhabitants, by speed, 2015

     Chart Box 4.1:       Percentage of data plans, by type of plan, by country

     Chart Box 4.2:       Average selling price of smartphones, 2015

     Chart 4.1:   Mobile-cellular sub-basket, as a percentage of GNI p.c. (top), in PPP$ (middle) and in USD (bottom), 2008-2015

     Chart 4.2:   Mobile numbers ported, developed (left) and developing (right) countries, 2014

     Chart 4.3:   Mobile-cellular prices as a percentage of GNI p.c. (top), in PPP$ (middle) and in USD (bottom) by region, 2015

     Chart 4.4:   Fixed-broadband sub-basket, as a percentage of GNI p.c. (top), in PPP$ (middle) and in USD (bottom), 2008-2015

     Chart 4.5:   Most common entry-level fixed-broadband speed, globally and by level of development

     Chart 4.6:   Fixed-broadband prices by region, 2015, in USD (left) and in PPP$ (right)

     Chart 4.7:   Fixed-broadband prices as a percentage of GNI p.c., speeds and caps, Africa, 2015

     Chart 4.8:   Fixed-broadband prices as a percentage of GNI p.c., speeds and caps, Americas, 2015

     Chart 4.9:   Fixed-broadband prices as a percentage of GNI p.c., speeds and caps, CIS, 2015

     Chart 4.10: Fixed-broadband prices as a percentage of GNI p.c., speeds and caps, Europe, 2015

     Chart 4.11: Fixed-broadband prices as a percentage of GNI p.c., speeds and caps, Arab States, 2015

     Chart 4.12: Fixed-broadband prices as a percentage of GNI p.c., speeds and caps, Asia and the Pacific, 2015

     Chart 4.13: Availability of mobile-broadband services by type of service, by level of development, 2012-2015

     Chart 4.14: 500 MB handset-based (left) and 1 GB computer-based (right) mobile-broadband prices:  as a percentage of GNI p.c. (top graph), in PPP$ (middle graph) and in USD (bottom graph), 2013-2015

     Chart 4.15: Percentage of Internet users that used the Internet on the move, selected economies, 2013 and 2014

     Chart 4.16: Mobile data traffic per subscription per month, selected economies, 2012-2014

     Chart 4.17: Comparison of postpaid fixed-broadband prices and postpaid computer-based mobile-broadband prices (1 GB/month), in USD, by level of development, 2014 and 2015

     Chart 4.18: Comparison of prepaid mobile-cellular prices and prepaid handset-based mobile-broadband (500 MB/month) prices, in USD, by level of development, 2014 and 2015

     Chart Box 4.3:       Mobile-cellular and mobile-broadband penetration in Bhutan, 2008-2015

     Chart 4.19: Prepaid handset-based mobile-broadband prices (500 MB per month) as a percentage of GNI p.c. and data volume (cap) included, in the Africa region, 2015 and 2014

     Chart 4.20: Prepaid handset-based mobile-broadband prices (500 MB per month) as a percentage of GNI p.c. and data volume (cap) included, in the Arab States region, 2015 and 2014

     Chart 4.21: Prepaid handset-based mobile-broadband prices (500 MB per month) as a percentage of GNI p.c. and data volume (cap) included, in the Asia-Pacific region, 2015 and 2014

     Chart 4.22: Prepaid handset-based mobile-broadband prices (500 MB per month) as a percentage of GNI p.c. and data volume (cap) included, in the CIS region, 2015 and 2014

     Chart 4.23: Prepaid handset-based mobile-broadband prices (500 MB per month) as a percentage of GNI p.c. and data volume (cap) included, in Europe, 2015 and 2014

     Chart 4.24: Prepaid handset-based mobile-broadband prices (500 MB per month) as a percentage of GNI p.c. and data volume (cap) included, in the Americas, 2015 and 2014

     Chart 4.25: Availability of standalone offers (% of operators) by service, selected OECD economies (left),

     Chart 4.26: Proportion of households in the EU that subscribe to bundled (two or more) telecommunication services, 2014 (right)

     Chart 4.27: Voice and TV services included in fixed-broadband offers, OECD

     Chart 4.28: Price range over and above the price of the cheapest individual fixed-broadband offer, selected OECD countries, January 2016

     Chart 4.29: Price difference for bundling fixed voice with fixed broadband, selected OECD/EU countries, March 2016

     Chart 5.1:   Global mobile-cellular subscriptions and population coverage, 2008-2016*

     Chart 5.2:   Mobile-cellular subscriptions and mobile-phone users, selected economies, 2015

     Chart 5.3:   Evolution of mobile-cellular penetration, 2010, 2015

     Chart 5.4:   Individuals using a mobile-cellular telephone, 2015 or latest available year

     Chart 5.5:   Individuals who own a mobile-cellular telephone, 2015 or latest available year

     Chart 5.6:   Comparison between individuals who own a mobile-cellular telephone and individuals who use a mobile-cellular telephone, 2015 or latest available year

     Chart 5.7:   Individuals who own a mobile-cellular telephone, broken down by age group, 2015 or latest available year

     Chart 5.8:   Individuals using a mobile-cellular telephone, broken down by age group, 2015 or latest available year

     Chart 5.9:   Individuals owning a mobile-cellular telephone and using a mobile-cellular telephone, broken down by age group, India, 2015

     Chart 5.10: Individuals who own a mobile-cellular telephone (left) and using a mobile-cellular telephone (right), broken down by gender, 2015 or latest available year

     Chart 5.11: Individuals who do not own a mobile-cellular telephone, by gender and level of education, 2015 or latest available year

     Chart 5.12: Individuals who do not use a mobile-cellular telephone, by gender and rural/urban, 2015 or latest available year

     Chart 6.1:   Proportion of Internet users accessing the Internet while mobile via a mobile-cellular telephone connected to a mobile phone network (2010 and 2015 unless otherwise specified)

     Chart 6.2:   Top three most frequent locations for Internet use in developed (top) and developing (bottom) countries, as a percentage of individuals using the Internet by location; latest data 2012-2015

     Chart 6.3:   Time spent on mobile vs. desktop per content category in the United States

     Chart 6.4:   Internet and IP traffic

     Chart 6.5:   Distribution of Wikipedia articles by language 2003-2016

     Chart 6.6:   Proportion of individuals using the Internet by level of development (left) and by region (right)

     Chart 6.7:   Proportion of individuals in LDCs using the Internet, 2015

     Chart 6.8:   Internet usage by income distribution in OECD countries (2015 unless otherwise specified)

     Chart 6.9:   Households with Internet access by household income distribution in Latin America (latest data 2013-2015)

     Chart 6.10: Internet access by household income distribution in Latin America (selected countries)

     Chart 6.11: Internet use by level of education in developed (top) and developing (bottom) countries (latest data 2013-2015)

     Chart 6.12: Internet user gender gap (2013 and 2016)

     Chart 6.13: Internet usage among individuals over the age of 74 compared with the general population (latest data 2013-2015)

     Chart 6.14: Trends in Internet usage rates by age group (Japan)

     Chart 6.15: Proportion of individuals in urban and rural areas using the Internet (latest data 2010-2015)

     Chart 6.16: Coverage of mobile-cellular networks in relation to world population and the number of Internet users (2007-2016)

     Chart 6.17: Top barriers to household Internet access at home in developed and developing countries (latest data 2013-2015)

     Chart 6.18: Trends regarding activities on the Internet (2006-2015; selected activities)

     Box Chart 6.2.1:    Monthly active accounts in social media (2009-2016*; in billions)

     Box Chart 6.2.2:    Monthly active accounts for instant-messaging services (2012-2016*, in billions)

     Chart 6.19: Internet use by countries’ income levels (selected activities)

     Chart 6.20: Proportion of Internet users downloading software (left) and seeking health information (right) (latest data 2013-2015).

     Chart 6.21: Proportion of Internet users participating in social media (latest data 2013-2015)

     Chart 6.22: Internet use by activity and education level (selected activities; latest data 2013-2015)

     Chart 6.23: Adolescents’ (age 15-24) use of the Internet compared with that of the general population